Pers Removals

I am delighted to share my exceptional experience with Pers Removals, the company that recently handled our move from a 5 bedroom family home to our new house. From start to finish, their professionalism, efficiency, and dedication made our relocation process smooth and stress-free.

Right from the initial inquiry, Pers stood out with their prompt and helpful customer service. Their friendly representative patiently listened to our requirements and provided us with a comprehensive moving plan tailored to our specific needs. They promptly addressed all our concerns, ensuring that we felt confident in choosing their services.

On the day of the move, the Pers Removals team arrived on time, displaying a high level of professionalism and organisation. They efficiently assessed the logistics of the move and promptly began packing our belongings. The movers were well-prepared, bringing sturdy packing materials and equipment to ensure the utmost protection for our items.

Throughout the packing process, the team demonstrated meticulous attention to detail. Fragile items were handled with utmost care, expertly wrapped and secured for transportation. Their expertise was evident as they efficiently packed and labeled each box, making the unpacking process much smoother.

The loading and transportation phase was executed with precision. Pers Removals' team skillfully navigated through freshly painted hallways and staircases, ensuring the safety of our items and walls. Their diligence in securing the belongings in the moving truck gave us peace of mind during the journey.

Upon reaching our new home, PERS Removals promptly unloaded our possessions with great care and attention. They were attentive to our instructions regarding placement and made sure that everything was positioned exactly where we wanted it. The team worked swiftly to unload and unpack, allowing us to settle into our new space in no time.

PERS Removals' commitment to customer satisfaction truly shone through their exceptional service. Their staff was courteous, polite, and accommodating throughout the entire process. They actively sought our feedback and addressed any concerns promptly, ensuring that we were completely satisfied with the outcome.

The entire experience with Pers Removals exceeded our expectations. Their professionalism, efficiency, and attention to detail were exemplary. We were impressed by their ability to handle the entire moving process seamlessly, making a potentially stressful event a pleasant one.

Without hesitation, I highly recommend PERS to anyone in need of a reliable and efficient moving company. Their exceptional service and dedicated team will undoubtedly make your move a positive and memorable experience. Thank you, Pers Removals, for your outstanding service!

Move size: 4 Bedroom Home Service cost: £6000

I paid for a full "packing service" and Pers were more expensive than other companies. I made it clear that I wanted them to unpack everything at the other end.

On the day, the men stated that they were not told about unpacking. I rang Kaveh and he argued with me straight away and was defensive. He said that I paid for a "Full Packing service" and that is all that they offer. He made no attempt to remedy my predicament and promtly ordered his men off site.

The men left in a hurry, failed to assemble the table or bed as per instructed and detailed in the invoice (as assembly was included). They did come back to rectify the situation 2 days later - not good enough for the price paid. They also damaged the wardrobes during the build and consequently they are now beyond repair.

In summary, over priced, dishonest sales man and no customer service. There are other companies that offer the same service for much cheaper price and take money AFTER the job is done. Kaveh spends more time arguing and less time helping.

POOR SHOW.

Service cost: £1100

Having looked around at various companies we chose Pers after a recommendation from a friend in the business.

After a visit to see what the requirements were we received the quotation promptly and it fully detailed the move.

We had packed the house ourselves and we the lads arrived in the 3rd to pack the first 18 ton lorry they did not hesitate to help pack what was left.

The team was led by Richard and had some great characters in the group including Hassan and Dan the mad Romanian (2 milk 1 sugar in my coffee) along with the other lads. They worked tirelessly until the first lorry was packed and left.

The next morning they arrived promptly at 8am with the second 18 ton lorry and once again worked methodically through loading the lorry with the remaining items, helping also to pack up any last minute items that were left in the house. The team had slightly changed with two new members but these guys were just as good as the blokes they replaced.

Upon arrival in Norfolk the 2 lorries were parked in the drive and the unloading process began. Richard and his team were fantastic at listening to where everything had to go and had the lorries unloaded in no time but instead of leaving they stayed and helped us get the essentials done so we could at least function on the first night.

I cannot praise the guys enough for their work rate, politeness, efficiency and helpfulness and if I ever do move again I would not hesitate to use them.

Once again guys a huge thank you to you all for making the move seem so effortless and if you ever need a reference then I will gladly provide one.

Service cost: £2600

I recently used Pers Removals [July 2015] for my first move into my new home.
I was extremely nervous about details as I didn’t know what to do as was my first time moving. However everybody at Pers put my mind at rest and ensured my move went well, with no stress at all.
From the estimator who visited me, to the office staff, to the guys who completed my packing/move.
I was so happy they exceeded my expectations. I would definitely recommend them to everyone who is moving.

Lauren M.

Service cost: £800