Eco Movers

I was recommended Eco Movers by a friend and would hesitate to use them again for the following mixed results. Pros: they showed up on time and worked hard with almost no breaks. They took care in packing everything. They are courteous. Cons: completely underestimated the amount of time it would take for packing. I was quoted 5 hrs. In practice it took 11 hrs (packing, dismantling, loading, unloading, assembling). Not respectful of the properties moving out of and into. Leaving/causing mess.

Service cost: £1100

I have to say the service from end to end was excellent. That includes the telephone team, the guys onsite who provided me with further boxes and of course our move team. I called and explained exactly what I needed moving and a quote was given over the phone (although I would say if I moved again, I would ask for an onsite assessment as it was a tight squeeze) that said the removal team worked their magic and fitted everything in. Nick and Andy did our move and were highly professional, they literally didn't stop from the moment they arrived at 830am to the moment they left. They were curteous and good humoured, despite us living on the second floor and them having to move some very heavy furniture. I would have no hesitation in recommending Ecomovers highly to anyone who wants a competitively priced and highly efficient service. Thanks.

Service cost: £800

Thanks to Eco Movers, our move went very very smoothly, and we could not be happier with the service.I found the firm by chance on Google - it seemed to have very good reviews on most websites, but with all things on the internet, it's hard to tell which ones are genuine, so we were still a bit apprehensive. When I called up, I spoke with Jamie who was very helpful and accomodating to our needs - we were moving from a 1 bed flat but we had a LOT of stuff, so he secured us the larger version of their Luton van. The quote was very competitive and turned out to be pretty accurate. We were paying hourly, and in the end, we took a bit longer than expected - we underestimated the number of boxes we had! It still worked out a lot cheaper than some of the fixed priced quotes from other firms.On the day of the move, the team arrived exactly at 9am (right at the start of the 9-10am window they gave us). We had 2 guys, Nick and Gabor, who were friendly, courteous and very hard working through out the day. Our flat was on the 3rd floor (with no lift), and after a quick survey, they quickly got to work and started to move the boxes down. Gabor was doing most of the running up and down the stairs, and showed great strength and staminia - how these guys do this day in day out, is simply amazing. Nick was responsible for carefully packing everything into the van - he did this expertly, and efficiently made use of all the space available. Our biggest items (fridge freezer, washing machine, double bed, 3 1 seat sofa, computer desk) were no problem at all for the team, as they made it look easy as they navigated them down the winding stair case.After 3 hours, the flat was empty and the van was fully loaded. Our other car was also full, so I got a lift with Nick and Gabor to the new house.The unload was a lot easier, apart from the furniture, everything went straight from the van on the drive, to the garage - as Nick described it the "dream unload" :DAgain, I could not be happier with the service. From start to finish, my experience with Eco Movers has been very positive, and I will be happy to reccommend them toanyone.Thanks again to Gabor, Nick and Jamie. Your professionalism helped to make our move a lot less stressful than it could've been, and you managed to get all our belongings safely to our new house. Many many thanks!!Kind regards,Malcolm.

Service cost: £450

The EcoMovers team arrived promptly and set about packing up our items in a professional and calm manner. They made the whole process of moving house so much easier and stree-free. They were very friendly and mannerly and we trusted them with all of our valuables as they came across in such an assured manner. Would definitely recommend them for service delivery, quality of personnal and professionalism. They provided excellent value for money and made our move so much easier.

Service cost: £460

Our  experience couldn’t have been better. Not only were both delivery drivers really polite, helpful and friendly and worked extremely quickly they also helped us out of a difficult situation when Currys refused to bring the new fridge freezer I had ordered up to the flat.
 
The Currys delivery team said the fridge wouldn’t fit into the flat (even though the previous one was exactly the same size) and point blank refused to move it. The guys from Eco Movers got it in to the flat safely and efficiently in under five minutes, and couldn’t have been nicer about it.
 
It was exceptionally good value for the service we received and I would have absolutely no hesitation in recommending Eco Movers to other people.
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Service cost: £250

They do not look after sites at all. A £300 plant was ruined and left lying on the road and a chair was scratched. They will not pay out for either due to a £500 insurance excess. They get to throw around your hard earned things and then have no liability. We paid lots for their packing service as well as their removals.  Avoid.
The terms and conditions are hidden on their website and they do not tell you about the excess at booking. 

The overall price was ok but after seeing £30 lamps wrapped in so much paper and a box, I can see why it took them a whole day to pack. 

Ive used other companies for years and will go back to them if I move again. .

Service cost: £1000

I booked a collection, overnight storage at the depot and next day delivery 200 miles away. I opted to do my own packing. I was advised of the collection time, the day before and had a further e-mail on the day. The two guys introduced themselves on arrival and checked which items were to be collected. They were very polite and patient (considering my flat was on the 2nd floor with no lift!) and thoroughly checked that everything had been collected, before leaving.   On the delivery day, I received an e-mail and a telephone call advising me of the delivery time. The delivery guys were so helpful and pleasant. I was very impressed by their care and thoughtfulness in placing items. They were conscientious about confirming where items were to be placed and also checked that no boxes were too high for me to reach safely and that there was adequate access around all the items. The whole process was quick and efficient, but did not feel rushed. It was an excellent service and helped to make the move as easy as possible.

Service cost: £789

Lots of gushing reviews for this company, however, I found them a little lacking.

GOOD:
1. Very professional on telephone
2. Excellent quoting tool on website
3. Appear to run CRB checks, do training, etc for their movers

BAD:
There was only one bad thing and that was the movers. They handled boxes clearly marked 'FRAGILE' one handed, yes, one handed, dangling down! piled up boxes in their arms unsafely, and generally treated our possessions without great care. I don't think anything has been damaged, but it easily could have been!

I appreciate that they didn't want to be there all morning, but I expected better. One of the movers spent the entire time unloading huffing and puffing and groaning and took several personal calls on his mobile. I was disappointed.

That said, they were fairly quick and mostly cheerful. I might use them again as they were on the whole OK, but only after packing everything with extreme care in very strong boxes!

Service cost: £200