Intercity Removals

Intercity Removals were fantastic handling our removal at the beginning of July. The staff in the office were friendly and very helpful and were very accommodating to agree a removal date even though there were some delays with the purchase process. The representatives visited our home on time to assess our furniture and gave helpful suggestions on what we could do to help the move go smoothly.

On the removal day, the team arrived promptly and began work immediately. They were friendly and quick and nothing was too much trouble. They completed their loading early and were on time to arrive at our new house to unload.

I would not hesitate to recommend Intercity to anyone moving. Their prices are very reasonable and the staff and men are friendly and very efficient. They eased the stress and helped the day go very smoothly.

Move size: 3 Bedroom Home Service cost: £895

I have moved many times and all over the country. I have used many different removal companies and I employed Intercity Removals because of the good reviews online. I highly trusted and believed in the capabilities of the staff.

On the day of the move I discovered that the two removal men who turned up could not speak English. This made matters very difficult, as nobody was able to explain anything in detail. I even had to ring the office to have someone interpret for me.

Once my belongings were delivered, I discovered that not only was everything dumped in a chaotic way, so that it was impossible to move within the flat, bt items were broken. They took no account of my visual impairment and of the consequences their actions had. Kitchen boxes and Clothes were all mixed up and
dumped in an haphazard way.

One of my lamps is broken and I had to purchase parts that they did not bother token she to refit afterwards.

I really hope nobody else will have such a bad experience, but I recommend to check the capabilities of the removal men before accepting the quote and hiring people from this company.

Service cost: £850

I used Intercity Removals for my move from Bristol to Newport. Although I was a bit uncertain about providing WhatsApp videos of the house and what needed to be moved, it was great. Adrian was spot on with his spreadsheet of what needed to be packed and moved, we spent time on the phone going through it all. Packing happened the day before with team of 3 guys, who were very speedy and efficient, what they did in a few hours would have taken me forever. On the day of the move 3 guys and two vans arrived when they said they would, loaded the vans, and then left for Newport saying they would wait there for me. Once I collected the keys, they unloaded quickly, all done by 3.30! Everything where I wanted it to be. Lovely team, friendly, helpful, considerate and efficient. Would recommend the packing service, value for money to be stress free! No damage!!! Intercity have also collected the boxes and wrapping to reuse/recycle.

Move size: 3 Bedroom Home Service cost: £1800

This is the second time we have used Intercity Removals. They have been so patient and supportive as we hit issues with our move date. They were accommodating and helpful through all our difficult months. When move day came, the guys were respectful, careful and fast. Our move was a little different, but they took it in their stride and moved all our property efficiently and well within the time. Thank you to everyone who helped make our stressful and difficult move much more bearable because of your friendly and professional manner.

Move size: 4+ Bedroom Home Service cost: £2300

Intercity Removals were fantastic from start to finish.

First, we received a super-competitive quote.

Second, the booking and admin side of things was very straightforward.

Third, communications were prompt and pleasant.

Fourth, and this is the big one: the removals team on the day were fantastic. Tom, clearly the team leader, had everything beautifully under control. He and Nico were polite, courteous and super-helpful. They took great care of our stuff, all of which arrived without a mark on it. Nothing was too much trouble. Overall, we feel we couldn't have chosen a better removal company, and what's more, this was all done at an amazingly competitive price. Absolutely brilliant service

Move size: 2 Bedroom Home Service cost: £495