MD Removals

We chose MD removals based on value for money compared to other quotes we recieved. They quoted £1050 to move a jampacked 3bedroom semi, with lots of garden furniture. We were told we would need three vans to move us. On the day, the first van arrived and the guys were really friendly and professional. They were very organised and had the first van loaded in about an hour and set off to our new house. The second and third vans came to load the garden and rest of the furniture. They guys all worked really efficiently and took great care not to damage the furniture. They had plenty of rugs to protect carpets and delievered each item to the desired
location. They were keen to please us. We were initially
hesitant to go with MD removals due to some of the reviews,
but we were glad to have chosen them and were very happy
with the service. We would recommend using MD Removals.

Service cost: £950

If you value your belongings and your sanity, DO NOT USE 'MD REMOVALS'. We provided them with the simple task of moving my unwell mother's house contents of primarily pre packed boxes and furniture which was confined to a garage, a double bedroom and a garden cabin.  This was to be moved and unloaded to a strorage facility as we had recently sold our house: they couldn't have asked for a simpler job! However, what we got was the most unprofessional service I've ever come across in my life: no regard to our needs or belongings.  A number of 12 men turned up to the storage facility at different times in the evening with one priority: to off load their trucks to get done as quickly as possible. To experience the hell I did for 12 hours, was sublime.. I felt as if I had walked into somebody else's life!  items were hauled off the truck and strewn into the unit without taking any guidance from me; boxes marked fragile and containing glass ware were stacked upon with the largest/heaviest of boxes; boxes marked 'this way up' containing liquids were stacked on their side; I saw items topple, items drop and when I addressed them the response was 'oops'.   Not only did I have to deal with juveniles, the so called 'team supervisor' was arrogant and rude.  There were member of the crew that were inebriated.  items went missing! The whole ordeal of the move began at 10 am and finished at 11 (and only on the account that we sent them 'packing' because they were making our lives hell).  Consequently, we were left to finish the move by ourselves. In eagerness to get out of the storage facility security gate, they tampered with it and broke out leaving the facility insecure over night.  Consequently, they have been banned from ever visiting the facility again. This whole experience has left me and my mother in shock; a few days on and it's still so very hard to talk about, given we have also just lost two houses we were purchasing.  They have created collateral damage to both my mother's possessions and our mental well being.  Every day we step into that unit, it has us reliving our experience. If there is any advice from this nightmare to share with you: MAKE SURE YOU ALWAYS GO ON A RECOMMENDATION.

Service cost: £390

Am glad we chose MD Removals as the company to help us move, very good price meant a good start to the whole thing, although they were a little late turning up to start this was not a problem at all, and they did take the time to call and let me know they were running behind, two very courteous young lads carried out the job, and took care in doing so, I am hoping this was my last house move in life but if not would definitely use MD Removals again. I have put down Gloucester as it did not have Hereford on the drop down
Carry on the good work :D.

Service cost: £582

Great service by MD Removals. We had very short notice before we had to move but they were happy to accomodate. The price was very competative and whole experience of moving less painful than we thought it would be. Their experienced staff were careful, polite and fast at both stages of the move. We had to pay a bit extra for waiting time and wished we had taken out the insurance, but we had no idea the other party were not as efficient as MD Removals who I would recommend to anyone.

Service cost: £228

We would like to thank MD removals for their great support and service with our move from Birmingham to London.
I had been in contact with them from about two months prior to the move and they were fast and professional in replying to my questions and phone calls. They provided a competitive rate and made some reductions when we decided not to bring some large items.
On the day of the move they arrived on time and for to work quickly. In addition, they were kind enough to take more of our potted plants than we had originally requested as there was space in the van.
When we got to our new home, we started unloading but half an hour later we were asked to stop as the Eatate Agent had made an error. We had to wait for three hours until we could start unloading again. They did not complain once, nor show signs of frustration.
They were courteous, polite, respectful throughout the day. I felt they must have been well trained in customer service, and was impressed.
Finally, we had a piano that had to be carried up ten steps into our new home. Despite it being eight at night, after they had begun the job at 7am, they tackled the job with care. It was not easy but they got there.
We would like to thank everyone at MD Removals for their great service.

Service cost: £1410

Guys who supported me with my move from Birmingham to Coventry were very helpful and efficient with removing my items and placing them safely in my new home in Coventry. They were respectful of my furniture and even offered to help dismantle my wardrobe when we couldn't get in into the bedroom. This was not necessary as I found an alternative place but I thought that was very kind to offer. I found the price to be reasonable and I felt the guys were friendly and humorous without being too invasive. They worked very well together and were very syncronised, without falling out, when executing some manoeuvres with some of the furniture and I think they would make very good contestants in Strictly Come Dancing but they said they couldn't dance which is sad. I found the communication before moving date effective and helpful and would have no hesitation recommending this company to others thinking of moving. Thank you.

Service cost: £300