Total Moving Solutions Ltd

We booked a move with TMS from Munich to Birmingham. Right from the first email until we received the delivery, their communication has been spot on. Very helpful and professional team. I would specially like to thank Scott and James who went out if their way to ensure we get the best deal for our move. Communicating with them is very easy.

The whole team and their partners are very reliable and friendly.

I would highly recommend them and will look forward to doing business with them again.

Move size: 1 Bedroom Flat Service cost: £1394

Overall, I had a very positive experience with this company. They handled my move from the UK to Germany very professionally and it was good value for money. The only reason I deducted one star was that one other removal company I spoke to explained to me the documentation they needed for customs during the first phone call, which I hadn't previously been aware of. However, overall I ended up choosing TMS because they seemed the friendliest and most consistently helpful. The move went very smoothly and the movers who picked up and delivered my items were extremely quick and very friendly. Scott at TMS was available to answer questions and provide advice throughout. I'd highly recommend this company for an international move.

Move size: 1 Bedroom Flat Service cost: £1300

I am so glad that we decided to choose TMS to help us with our move. We had lots of quotes from other organisations, but many, unlike TMS simply did not make the effort to follow-up to secure our business. We chose them not only because of the way they initially communicated with us, but also because they took the time to stay in contact with us over a period of a few months as we had not finalised our moving date. Each time we spoke to the team we felt more and more reassured that TMS would be the right choice and that we would be looked after well. All I can say is that we were not disappointed.

Overall, I have nothing but praise for James and the team. From first point of contact to completion of the job the service we received was outstanding. The team was such a joy to work with as they were warm, friendly, highly communicative, flexible, very competent and professional. Somehow when dealing with them you are made to feel a part of the TMS family.

James was a fantastic guide through the whole process. At the outset he provided us with a competitive and transparent quote, clear terms of business and guidance regarding customs requirements and documentation.

No matter how many times I asked questions I was never made to feel an inconvenience. My many queries were answered quickly either via a phone call or email.

TMS were patient, understanding and flexible when we requested a change to the date of our collection due to a family illness. Everything was reorganised so quickly.

Before the collection team arrived, I emailed James to inform him that I was facing some challenges regarding final preparations and asked whether it would be possible to move the collection to later in the day. As it was a Saturday, I didn’t think that I would get a reply. Of course, I was wrong. James kindly not only replied to my email, but also called me. Although it was not possible to change the time, I was left feeling confident that all would go smoothly as James took the time to reassure me regarding the professionalism of the removal team and the additional support if needed that they could provide.

The collection team arrived at the agreed time and were very efficient

James was excellent at keeping us updated regarding the delivery date of our possessions.

The team who delivered our items were friendly and helpful as well as being very hard working.

Everything was delivered intact apart from a couple of pieces of furniture which had some damage. On discussion with James, rather than fob me off he dealt with and resolved the matter professionally and efficiently.

Unlike many businesses that claim to offer excellent customer service and then do nothing to support their claim TMS actually deliver what they say they will. James and the team clearly understand the meaning of customer service and they strove at every opportunity to demonstrate this through their actions and attention to detail.

I cannot recommend TMS highly enough. If you are looking for a professional, reliable, thoughtful and customer orientated company to manage your move then this is the company you should choose.

Move size: 2 Bedroom Home Service cost: £7000

I recently needed some furniture moved from London to Dublin and the most competitive quote I received by quite a bit was from TMS, Scott my point of contact was unbelievably helpful even though it was a small job in comparison to most, but I was never made to feel like a small client.

I had to change the collection date on two occasions and I as never made to feel I was an inconvenience, everything was so easy and so professional.

The collection and delivery was done by McKenzie's and again they were incredibly professional and unbelievably helpful, I dealt with both Jake and Ciara and both were a pleasure to deal with.

I would highly recommend any move big or small being looked after by TMS and wouldn't hesitate to use them again in the future.

Move size: Partial Move Service cost: £494

I had a removal company already booked which I started to seriously doubt. Upon review of TMS reviews, I landed up booking with TMS- best decision ever.

Scott was on top of it and very quick on his responses to organize the move within a week for me. It was well organized and managed from the booking to the delivery itself. He was very helpful and ensured that I was comfortable and less stressed.

Ernest as well, the drivers manager, was incredible in letting me know collection times as well as updating me on delivery, which was the very next day.

Outstanding service and worth every penny paid.

Thank you TMS for such a great service!

Move size: Partial Move Service cost: £1600

I found this moving company on the Website. I had no experience nor Idea on how and what to do moving my stuff to another country. I searched quite a lot and read reviews on the internet and Inquired on a few moving companies, but only this company “Total moving solutions “ , to mention Scot was consistent on contacting me and trying their best on helping me. I had no Idea how costly it was moving to another country, I also thought of renting a big Van and transporting on our own, But then talking to James he gave me few advices and helped me to make my moving easier and stress less. And honestly I made the right decision by choosing“Total moving Solutions “ , best solution for my moving abroad. I would like to be helpful for those people like me who’s having difficulty in finding the right movers national or international by sharing my own experience in this company.

1. I dealt with James and Scot and they’re doing their job professionally, very friendly, helpful , and supportive by answering all my queries and providing solutions to the best they can.

2. They are very considerate and flexible in organising with the dates of pick up and delivery.

3. They are very efficient and organised in terms of sorting out all the documents needed by the transportation.

4.Hamilton driver and crew, who picked up and delivered my stuff were Amazing! Salute to these people doing a hard work. Thank you for taking good care and delivering my stuff well and intact.

Overall I would say that this company did an EXCELLENT JOB!! A+++++ And I really would RECOMMEND them .

Move size: 2 Bedroom Home Service cost: £1624