Customer ratings

4.1 out of 5.0 based on 219 reviews

  1. 129
  2. 52
  3. 10
  4. 9
  5. 19

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 219 reviews

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Absolutely appalling and unprofessional service. 7 weeks+ of delay entirely due to the company’s ineptitude

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They were very easy to contact and helpful when needed. The service overall was as good as I could of asked for. Just the increased price on estimate that was disappointing.

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Good communication. If I had a question somebody was always able to give me an answer by phone, email or popping into see them. The sale took a little longer then expected but I was part of a chain. I would use them again.

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The early stages were extremely painful. A generic admin team dealt with early contact, losing our certified documents, not realising they had received our deposit fee. After complaining to the customer service manager,we werr assigned an actual person, who unfortunately wasn’t any better. After our searches came back we were finally passed to Adam, the conveyancer who was actually very quick, thorough and very accessible. Connect2Law ate let down by their admin and customer service teams and made the process even more successful for us.

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Great people to work with. Always available at the end of the phone for an update/prod. Steph was great at understanding our situation and pushed through our case as soon as was possible.

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Adam Shire was assigned as an conveyancing Solicitor by connect2law. I am very happy with his professionalism. He kept me informed on almost daily basis on the progress. He is a master of reading fine prints! I only wish connect2law would have assigned Adam Shire earlier to my case than waiting for all reports to arrive to them. I lost at least good 1 week because of this. Otherwise i am generally happy with the overall experience.

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Efficient friendly and professional from start to finish!

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They provided a good service for both the separate selling and purchase when I moved. Speedy and no hassle.