Customer ratings

4.1 out of 5.0 based on 219 reviews

  1. 129
  2. 52
  3. 10
  4. 9
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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 219 reviews

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Value for money

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Seems very professional

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They are very good at apologising but nothing changes. I instructed them beginning of November for a straight forward sale. It has been a collection of errors and appalling lack of communication. They appear to be short of staff (unless they give everyone annual leave all at the same time). I certainly would not use them again.

Dear Customer, As discussed, the initial delay was caused because we were awaiting a an important piece of documentation from you. The lawyers did chase you to provide this. We did lose some time on the management pack but we anticipate we will still get you to exchange in your desired timescale. This will represent a 10 weeks from receipt of the completed welcome pack, which is faster than industry standard for a leasehold transaction. Yours, Connect2Law

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Very late in appointment a dedicated person for my case.

Good to speak to you today and I'm pleased your case is progressing quickly and on track for your deadline. As discussed, it did take a couple of weeks for us to chase down all of the papers from the other parties, and only then could we introduce you to your dedicated conveyancer. With the focussed work we've done in the past two weeks we should have a speedy and successful conclusion to your purchase.

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Connect2Law have been helpful and informative throughout the process. They are thorough in their approach and keep communication accurate and timely.

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Could occasionally approve the quality and frequency of communication/updates, we had to chase emails and phonecalls regularly. Other than that the service was great.

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Very good one

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Connect2Law has provided a very reactive, helpful, dedicated service. They have made all they could to match the deadline they initially gave me, and we exchanged and completed almost in time, pretty much thanks to them! I will never forget their high quality of service and would definitely like to keep Bruce as my solicitor - and highly recommend him!

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The solicitor worked hard through a few bumps and hurdles during the process. Satisfied with her work and dedication overall. Was slightly less impressed with contact with one of the partners. I probably expected more advice through the process - but I don't think conveyancing lawyers really do this, just tick the boxes.

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As my first property purchase I was anxious about finding a law firm that would help me in making the process as seamless as possible along with constant communication. Connect2Law was a great choice, Jack was helpful in every step of the way and was always available to explain further when asked. I had no problems at all in getting what was required and I'd definitely use them again