Customer ratings

4.1 out of 5.0 based on 219 reviews

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 219 reviews

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All good so far

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Very efficient always answering questions either by email or by phone really quickly . I also love the progress portal it helps to see the progress from the solicitors the other side . In all very professional calm and obliging I couldn’t recommend them highly enough

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I used Muve for my house sale which completed today, it took just 12 weeks from instruction to completion. Account Manager Malinda Chandrasiri and Conveyancer Shazmina Muneef were both very efficient, helpful and kept me regularly updated with progress. Muve were the cheapest quote on reallymoving.com so I was a little wary they might not be good, but I was proven wrong - they were great.

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They provide cheap quotes through reallymoving just to get client's money. They are least bothered with the speed of transaction and they don't even bother to respond to queries within time with correct information. Once the transaction is completed, they don't handover the purchase documents even after repeated requests and calls. The conveyancer is not at all bothered to talk to me.

Hello Sudeep. We were disappointed to read your comments as we always strive to ensure a client's transaction runs as smoothly as possible. Accordingly, we examined your file and noted you instructed us for your leasehold purchase in early August; you exchanged two months later and completed your purchase on 14th October. Total length of transaction was therefore 10 weeks and quicker than the current industry average of 16 weeks to completion. It is therefore difficult to agree with your assertion "we are least bothered with the speed of the transaction". With regard to purchase paperwork you refer to, we understand this to mean the paperwork to set up your account to pay your proportion of the service charge and ground rent. Unfortunately, despite several requests, the management company only issued its bank details in late January at which point we instructed our finance team to transfer the necessary funds. We recognise we did not keep you sufficiently informed on this aspect and we do apologise for that oversight. Once we have the details from the management company we can submit those and other legal documents to the Land Registry to register the title in your name.

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A great process with an obvious progression on the portal showing every milestone. Except the solicitors response takes a few days and they request for scanned copies via email and originals to be sent tot them by post over several occasions instead of once asking all that they need. Great service, would definitely recommend.

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Very helpful and made it easy to understand

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We did have a very positive experience with Muve, I had to chase on a couple of occasions after being told by my buyer that there were still waiting for information. But, having said that, Rumal (our assigned conveyancer) really did go above and beyond to take care of our needs as her clients

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Really great communication. Covid is obv slowing down the pose - send paperwork expedited to help out your conveyancers :)

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Pick a solicitor you can see in person. Muve botched our buy/sale so and we nearly lost our buyers twice. The financials were wrong, three times. And to top it off they didn’t pay the stamp duty so the local authority issued us with a notice. I don’t know why we paid them, we did all the leg-work, including sourcing the paperwork. Our exchange date was put back countless times for various reasons. My favourite was that our solicitor had left early to go to a party. Avoid