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Customer ratings

4.2 out of 5.0 based on 309 reviews

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MyHomeMove Conveyancing

My Home Move Conveyancing

Guiding you into your new home

At My Home Move Conveyancing, we are here to help reduce the stress that comes with moving home. As part of Simplify, the UK’s largest independent conveyancing and property services group, we will provide you with the help you need to move home successfully. That’s why we work with conveyancers from our own group, where each of the Simplify firms are CLC regulated. We allocate your case to the best possible people to do the job from across the group, so that you can be assured that your conveyancer has the experience, expertise and knowledge needed to take care of your move.

Our promise to you...

 

· Live online updates

 

Through our online case management tool, eWay, you have full visibility of the progress of your move, so you know what has happened as soon as it has happened. eWay gives you complete transparency, and control of your move: you can track the progress of your move and see exactly where we are in the process, upload documents, and even contact your conveyancer, all from your sofa.

 

 

· No hidden extras

 

We have expert quote advisors on-hand to help with any questions you have in the early stages. They want to make sure that we understand your case fully, so your quote is as accurate as possible and you know exactly what you will pay and what you are paying for. There are no hidden extras and our fees won’t change unless your instructions do.

 

 

· No Move, No Legal Fee Guarantee

 

If your move falls through, through no fault of your own, you won’t pay for any legal work that has already been carried out.

Not only that, if you’ve already paid for searches on a property and it falls through, we will honour free searches if you find a replacement property within 3 months.

 

· Your Conveyancer

 

We know consistency matters, that’s why you’ll be assigned your own personal conveyancer, who will guide you through your move, from beginning to end. Through Premier Property Lawyers, we have access to the best people for the job. We work with a combined team of more than 300 conveyancers and solicitors, who have seen and resolved every kind of hiccup or speed bump you could encounter during a home move.

 

The conveyancers we work with are available at a time to suit you, from 8am to 8pm most weekdays. We’re also open at the weekends too, providing you with the flexibility you need when moving home.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.2 out of 5.0 based on 309 reviews

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Seems ok

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They are fantastic, they never made me feel any question was trivial and answered all my queries promptly. The whole process only took 4 weeks from start to finish.

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I have already recommended them to a family member - the oline tracking was very useful.

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Great communication, very good service and good value for money.

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Excellent throughout kept me informed all the way, just three phone calls needed the test done online, would recommend

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Good online portal.

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Avoid this firm at all costs in my humble opinion as a customer. We had nothing but issues beyond the sales patter and quotes supplied by the sales department. 1. Your "personal" conveyancer is always on day off, holiday, dealing with other clients or on the phone. 2. They had obviously taken on more cases than they could handle in nov, dec as they spent weeks doing nothing on our case. 3. There systems do not allow for new home purchases so the online system is pointless. 4. They do not respond to emails. At all! Strange for an online firm. 5. They do not return calls. 6. They send the wrong information to other solicitors. I ended up doing stuff myself or we would never have completed. 7. You are a number. Its all very impersonal. Nothing like being able to see someone or wait in a local office to push things along. 8. They get the charges wrong on your invoices. Then don't respond to your emails to get things sorted. 9. Faxes, items, emails, posted items. "Just arrived today" whenever you chase anything up. 10. Incredibly slow. People answering phone don't have a clue and are poorly trained. Thats our 10 reasons. Don't put yourself through added stress of using people who quite honestly don't give a dam about your sleepless nights and just see you as a revenue stream. Save yourself. Don't do it. Use someone local. Please..................

Thank you for your feedback. If you would like to contact us directly so we can look into your case, we would be very happy to talk through the issues you have raised. Please email [email protected] We pride ourselves on delivering exceptional service to our clients and apologise that you feel that you have experienced a poor service. Kind regards 1st Property Lawyers.

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Efficient, well designed system. Very pleased by whole process.

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Efficient, responsive and thorough.

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As a first time buyer I did a lot of research both in finding quotes but also checking that the companies had good reputations. Having now completed I cannot reccend 1st property lawyers enough. Everything is very clear and the online platform invaluable. You can see the statuss of your case at any time and questions were answered within a couple of hours. They requested money upfront for a searches pack, but only used what was necessary for the area and deducted any money not used from the final bill. They weren't the cheapest quote I received, but I'm glad I paid the difference to get the service I did.