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Customer ratings

4.9 out of 5.0 based on 702 reviews

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Knights Move

Knights Move, based in Pontefract and Leeds, offer a nationwide 24-hour removal & expert packing service to both domestic and commercial customers.

Our dedicated and experienced team offer a professional and reliable service at all times.  We can provide:  Expert Packing Service with bubble wrap, tissue paper, tape, boxes, Wardrobe Boxes, Sofa & Mattress covers. For your peace of mind we are fully insured.

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"I have to admit that we are very satisfied with the service you all have provided from beginning to end. It was all very personalised, organised and managed very well. The team was very friendly and professional. In summary the job was done best and to our satisfaction.

There were three quotes less than yours but we chose you and this was right decision.

We would certainly recommend friends about your company and I hope you will continue to provide the best service. Thank you." S.R.

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Knights Move - Providing House Removals in West Yorkshire

Customer Reviews

Knights Move

Average service quality  

Average value for money

4.9 out of 5.0 based on 702 reviews

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Really great and proffessional

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Great people, worked their socks off for my big move from Leeds to Leamington Spa with good humour! Excellent timekeeping. No hesitation in recommending. Thank you!

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The two guys from Knight's Move did a great job. They were polite and professional and took a great deal of trouble to ensure that everything was moved without any damage. I would definitely recommend the company to anyone.

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They turned up at the time arranged to the minute. I had been a tad concerned about other reviews that I had read on the internet after accepting the initial quote but was extremely pleased to have my fears completely allayed. Mike and John who turned up were extremely professional and very friendly. Nothing was too much trouble and I have to say I was amazed at how much stuff could fit in one van. No items were damaged and I was surprised how quick and painless the whole process was. I moved on Friday 25th August 2013. I was extremely pleased with Knights Move, would highy recommended them and use them again.

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Knights Move were thoroughly professional from start to finish. After a home visit and acceptance of the quote, they arrived precisely on time. The men were all obviously experienced in their trade, and had a very high work ethic. Mike turned up at lunch time to check in , helping with the loading.(he got the flowered cup). I would not hesitate to recommend Knights Move, they took a huge amount of stress out of the day

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Dionne & Mike were superb in moving fragile items and excellent communication and I was advised every aspect of the move. Thanks Dionne for the tips, this kind of service is rare but highly commendable. I would certainly recommend this removal company as efficent, professional and customer focus.

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mike from knights surveyed the property and assured me that their largest van could access the lane.the night before the move he rang me and informed me that it would not now be possible. On the mornng of the move we were told that we would be moving with a transit van. Seven journeys and ten and a half hours later we had all our possesions in the new house.Less than satisfactory and luckily we were moving 1 mile rather than 100 miles. i would certainly not recommend this company.

On the initial visit to the customer's property to perform the pre-move survey we observed the access to the property was via an unsurfaced dirt road with overhanging trees. At the time with a visual inspection we judged that the larger lorry would fit down this track and be suitable for the size of move we were performing. The day prior to the agreed removal date we had another removal using this lorry in the vicinity. In order to double check the access was going to be okay, we then took our lorry to the customer's address only to find that the lorry unfortunately did not pass under the overhanging trees. We then contacted the customer immediately and agreed that on the day of the move we would use a smaller vehicle to perform the removal in stages. As this was a Friday unfortunately all other larger vehicles had been booked for other removals. We apologise for any inconvenience caused to the customer by the smaller vehicle being used, we were not aware during the move that there were any time constraints. Apart from the smaller vehicle being used the move progressed as normal to the customer’s new address a mile away with no breakages or any other issues.

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Fantastic service. Good communication. Friendly staff that worked quickly and efficiently. Very good value. Highly recommend!

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Great service yet again by all the team.

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Friendly, efficient firm - recommended.

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