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Customer ratings

4.8 out of 5.0 based on 108 reviews

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HdR Surveys

RICS Chartered Surveyors offering Residential Property Services. Red Book Valuations, Homebuyers Reports & L3 Building Surveys, EPC's & Asbestos Surveys. We cover the Midlands and are familiar with a variety of property types. We are happy to discuss individual requirements and offer follow-up support and guidance once you have received your report. We are a small independent firm with an emphasis on attention to detail.

Customer Reviews

HdR Surveys

Average service quality  

Average value for money

4.8 out of 5.0 based on 108 reviews

Service quality

Value for money

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Excellent service and great value for money. Helen was brilliant and we would definitely recommend her to anyone and will use her again in the future.

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Helen carried out our survey on an auction property - the report was ready the next day (we paid for the fast track opt.) Very detailed / lots of pics and good to speak to an actual person after we had read it. I have recommended HDR Surveys to my son in law who is buying his first house.

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Although the Home Buyers report was several days late, HDR offered to refund me £50.00 as a goodwill gesture. This was actioned promptly and I received the refund the following day. The report itself was in detail and professional throughout. HDR were quick to respond with any queries I had. I would recommend Helen to family and friends.

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As a first time buyer, with no recommendations from friends/family in the area I was moving to, I was completely confused about who to go with - but I am so glad I went with Helen at HdR! I found her really friendly, she explained the process well and managed to fit me in really fast. The survey was detailed and she was helpful in addressing any queries I had. She also kept me well informed of the progress, giving me a call with the headline facts immediately after the survey. I would 100% use HdR again. First time buyers - use HdR, you won't regret it.

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We were very impressed with Helen and this company. It was very professional and prompt service. The survey report was very thorough and detailed. Following the survey report, nothing was too much trouble for Helen to follow up, and give advice and feedback, on any queries we had. We personally couldn't recommend HdR enough - absolutely EXCELLENT! We would definitely not only recommend, but use HdR again in the future.

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HdR Surveys were fantastic. The communication was impeccable and the survey was carried out in a very timely manner. The survey was very thorough and Helen offered a free telephone consultation to discuss the survey afterwards. The telephone consultation was hugely helpful and Helen was extremely personable. I couldn't have asked for better service and would recommend HdR Surveys to anyone.

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Excellent service and communication from start to completion

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Great service and quick turnaround

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HdR are a professional, friendly, knowledgeable, helpful company. Helen has been amazing from start to finish. I have no hesitation in recommending this service to friends and family, and writing a review to let everyone know how happy I am. I invested in a level 3 buildings survey as the property was built early 1900's. The estate agent were pushing for me to purchase without a survey. I almost did! However, something about their persistence felt 'off'. Thank goodness I asked Helen to help me! Suffice to say she unearthed a catalogue of serious, even downright dangerous issues and she captured them all with a series of photos that are in the survey report. The photos are a nice touch because I could understand the text much more fully. The detail in the report has enabled me to make an informed choice to walk away from the sale. I will also use the report to point me in the right direction when viewing future houses. I won't proceed without Helen's level 3 survey though!

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Really thorough survey, which actually caused us to pull out of the deal because of the discoveries. We have since agreed a price on another house and have booked Helen in again to survey it.