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Customer ratings

4.7 out of 5.0 based on 75 reviews

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Countrywide Home Surveys

 

People and property are our passion. Getting a Home Survey doesn’t have to be complicated, we make it as straightforward as possible with a hassle free service to help you better understand the condition of a property so you can proceed with confidence.
We have a team of over 400 RICS chartered surveyors who work from their home postcodes giving us extensive Local Knowledge and Countrywide Coverage. In instances where we do not service your area, our extensive network of RICS qualified and regulated referral partners will be able to conduct the Survey on our behalf while adhering to our same high standards. 
We use the latest technology to provide a thorough and outstanding customer journey. Our technology enables us to offer unique products not delivered by other Surveying companies, in compliance with best practice standards (*see our award winning Homefact product) 
All our customers are supported by a dedicated concierge team who strive to give the best possible customer experience and are always delighted to answer any queries in regards to the home buying process. 
Our customers have direct access to their Surveyor to discuss any areas of concern relating to the property being surveyed, before the inspection is completed and post survey, to discuss the findings in the condition report. 
Our head office is based in Manchester where our friendly and professional team will guide you through the process, from the initial enquiry right through to the delivery of your report. 
 

Customer Reviews

Countrywide Home Surveys

Average service quality  

Average value for money

4.7 out of 5.0 based on 75 reviews

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Quick, friendly service

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Quick & efficient service

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Good communication and timely service, comprehensive report.

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Really quick turnaround and communication from them was fantastic with a thorough and detailed easy to understand report as a result.

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I was really impressed with the customer service and the detail of the surveyor’s report. I would definitely use this company again

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Friendy service, awaiting report currently.

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Very efficient, great communication and excellent service. I was able to call the surveyors mobile after reading the report and discuss it with her for a better understanding.

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No further comments

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Incredibly poor service I didn't use them but got 10 automated calls from them and they left a voicemail every time. They were calling me twice a day despite never even contacting them. It seems that reallymoving passes on your details to them without you even asking them to. This awful company would not stop contacting me even after speaking to them. From their tactics alone I would never ever use these people

I can confirm that this was due to a technical issue on our side that has since been rectified, but I'm really sorry to hear that you feel this way. Please accept our sincerest apologies.

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The turnaround for the report was super quick, Scott was very helpful, had his contact number so I could call directly which went through and answered first time every time I called .