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Customer ratings

4.7 out of 5.0 based on 75 reviews

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Countrywide Home Surveys

 

People and property are our passion. Getting a Home Survey doesn’t have to be complicated, we make it as straightforward as possible with a hassle free service to help you better understand the condition of a property so you can proceed with confidence.
We have a team of over 400 RICS chartered surveyors who work from their home postcodes giving us extensive Local Knowledge and Countrywide Coverage. In instances where we do not service your area, our extensive network of RICS qualified and regulated referral partners will be able to conduct the Survey on our behalf while adhering to our same high standards. 
We use the latest technology to provide a thorough and outstanding customer journey. Our technology enables us to offer unique products not delivered by other Surveying companies, in compliance with best practice standards (*see our award winning Homefact product) 
All our customers are supported by a dedicated concierge team who strive to give the best possible customer experience and are always delighted to answer any queries in regards to the home buying process. 
Our customers have direct access to their Surveyor to discuss any areas of concern relating to the property being surveyed, before the inspection is completed and post survey, to discuss the findings in the condition report. 
Our head office is based in Manchester where our friendly and professional team will guide you through the process, from the initial enquiry right through to the delivery of your report. 
 

Customer Reviews

Countrywide Home Surveys

Average service quality  

Average value for money

4.7 out of 5.0 based on 75 reviews

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Joanne was absolutely fantastic, a great help, very informative and lovely to speak to. Survey was completed the next week, and report was back the next day.

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The trust pilot reviews are inaccurate…. The service was great; prompt, good communication and a thorough report.

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Good customer service all round

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Good communication, helpful and easy to work with

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48 hours from payment to receiving the report - stellar service and thorough survey at a great price,

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The customer service was fantastic. Everything was completed swiftly and with little hassle. Report provided was comprehensive and detailed. Price was extremely good for the service provided. Thank you.

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Only issue was there was an I.T issue which delayed the survey being sent to me.

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Great service