1. Home
  2. Removals
  3. Directory
  4. AMC Removals UK

Customer ratings

4.6 out of 5.0 based on 116 reviews

  1. 101
  2. 8
  3. 1
  4. 2
  5. 4

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

AMC Removals UK

AMC Removals is a professional, customer service focused household moving firm founded in 1989. With a modern fleet of custom built removal vehicles and very friendly hard working crews, our customers should be in no doubt that the moving of their home contents is in very safe hands.

AMC Removals understand that moving house can be stressful, but with our expert teams and free advice available 8 am to 8 pm seven days a week, you can be assured your move takes place with the minimum of fuss. Our crews receive specialist training every six months at our own in house training centre and take much pride in going that extra mile for our customers

AMC Removals is a full member of the British Association of Removers (BAR) and strictly adheres to an approved code of practice. Additionally, AMC Removals are very proud to be awarded quality moving standards BS EN 12522 for household furniture removals, BS EN 14873 for storage of furniture and personal effects, and BS8522 for commercial moving. In achieving these standards AMC Removals is only one of five moving firms in Scotland to achieve these high quality standards for moving. These standards and the strict annual audits ensure your move is in very safe hands.

AMC Removals recently completed construction of a brand new bespoke warehouse for the storage of our customers’ furniture. Our staff welcomes a customer inspection of our warehouse and storage facilities and would be delighted to discuss your removal plans over a coffee or tea!

Our quotes are fixed price with any advance payment protected through the BAR pre-payment protection scheme and AMC Removals do not charge postponement fees even with 24 hours notice.

And of course, we have to mention our very high level of customer service. AMC Removals pride ourselves in achieving probably one the highest levels of customer service of any moving firm in Scotland. This is reflected in our customer reviews in reallymoving and also referenceline. AMC Removals UK is a member of Trading Standards Trusted Trader Scheme, one of the very few movers to achieve membership. Independently audited customer feedback shows that 99.1% of our customers would recommend or use AMC Removals UK again.

For a reliable quality, stress free, fixed price move, please consider AMC Removals. We really look forward to hearing from you and how we can help your move be as stress free as possible.

AMC Removals UK - A Removal Company in Cowdenbeath

Customer Reviews

AMC Removals UK

Average service quality  

Average value for money

4.6 out of 5.0 based on 116 reviews

Service quality

Value for money

on

Friendly service. Guys doing the move were helpful polite and friendly

Service quality

Value for money

on

Great company. Move went very smoothly. Removal men very friendly and efficient.

Service quality

Value for money

on

The removal guys were very friendly, efficient and jovial. However, having six people in our household moving from one 5 bed property to another, I booked and paid for a 22t lorry. My items needed to be stored for 3 nights. The 22t was unavailable on the day the previous property was to be emptied, so all our belongings were packed into 2 small lorries, and transferred to crates at the depot. On the day of arrival at my new property, the 22t lorry was again unavailable, and our belongings were crammed into an 18t vehicle. Some items of furniture were dismantled to fit in and a few minor scuffs on some of our items may have been avoided if they had been arranged in the larger vehicle. Only 2 guys were sent with this lorry so it took quite a while to unload. I received no communication about the unavailability of the 22t and still paid the full amount for this - despite being quoted for both and choosing the larger option. Also, none of the times I was given were actually correct. The pickup time was initially given as 12-2pm, later indicated as 8-10am, then I had an email to say 10am. The van arrived at 8.30. We were called the day before delivery to say the lorry would be with us at 8am and it arrived after 1pm. All in all, just a bit of communication would have made it a smoother experience. I would also add that Shannon in the office was always polite, friendly and very helpful.

The original date booked (17-06-14) was changed by the customer to the 30th May 2014. However, the original lorry was fully booked for the 30th May 2014. The lorries sent had a greater capacity than the original lorry. The crew worked very hard and the customer thanked the crew via email stating that the day had gone very well. However, I am disappointed to hear that the customer was not happy with some aspects of the service, and I do realise we should try harder to ensure that this should not happen again. I have changed some of our communication procedures to ensure that the likelihood of this happening is minimal to zero.

Service quality

Value for money

on

They were fantastic! stepped in at the last minute after another company cancelled our move days before it happened. They men were incredibly efficient, all of our belongings were carefully packed, loaded, moved, unloaded and unpacked carefully. The team were unfailingly polite and cold not have been more helpful. I would not hesitate to recommend AMC Removals.

Service quality

Value for money

on

Very professional, and courteous

Service quality

Value for money

on

Great service and communication prior to move. Coped well with difficult access. Will use again.

Service quality

Value for money

on

Very good excellent job well done

Service quality

Value for money

on

Great attitude, very slick and professional. I'd recommend AMC and use them again. If I had to pick on some very minor negatives: Initial call handling could have been a little slicker: there was an assumption of 'inside information' regarding the need for a quote visit and the size of vehicle. More contact could have been instigated by AMC regarding timings etc. instead of waiting for the customer to call about other issues.

Service quality

Value for money

on

Very friendly company, who did exactly what they promised in their quote.

Service quality

Value for money

on

because I had done a little work prior to guys turning up, ie ensured that items were in specific rooms meant that did not have to move anything around in new house. They ensured that all furniture was well handled and even assisted in putting fridge freezer into position. Would use again and would strongly reccommend to friends and family.