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4.7 out of 5.0 based on 33 reviews

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Urban Removals

Urban Removals are a fully insured removals company operating in the London, Surrey and Berkshire areas. We pride ourselves on providing excellent service and on offering you the most cost effective removal solution tailored to your requirements. We perform both household and office relocations.

We can transport your belongings to any location in the UK and Europe. Whatever the size and distance of your move, Urban Removals can deliver your items promptly and safely to your destination. We provide a high quality removal service ensuring that, at this busy time, you and your family are stress free.

Our uniformed members of staff are trained, friendly and helpful, and will minimise the stress of your move. Urban Removals offer you value for money, and a good, reliable, polite and punctual door to door service.

We know how important planning and preparation is for a successful moves, so once contact with the customer has been made, we can organise a free, pre-move visit to provide an accurate quotation and answer any questions you may have. This will also allow us to ensure that we have the correct equipment, man power and vehicles available for your move.

We pride ourselves on giving complete customer satisfaction for every one of our moves. We manage this through offering a range of services to meet any needs or requirements our customers may have. We can provide both full and partial packing services depending on requirements and we also have packaging materials available which we can deliver to your doorstep free of charge.

We can provide a moving service 7 days a week, however for busy periods such as weekends and evenings please contact us in advance.

Urban Removals - Covering Reading

Customer Reviews

Urban Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 33 reviews

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Jorge came to the house to provide the estimate on the same day as I made the initial enquiry, about 5 weeks prior to the move. We discussed the options of a single or two day move, and the means by which I could reduce the overall bill. In the end we agreed a 10% reduction on the basis that I would move most of the garden plants earlier independently but would pay for a two-day move because of the volume of stuff to be packed/moved. Exchange of contracts on our house sale/purchase took much longer than planned, reducing the time to completion and leaving us with little ability to confirm the actual moving dates. Jorge stayed in touch throughout and was very accommodating over the uncertainty. Our move was from a 5 bed house in which we had lived for about 20 years, to a 4 bedroom house about a mile away, and showed just how much stuff a family accumulates over the years! Jorge and a team of 3 turned up just after 7.00 AM on day one with 4 medium sized vans. They were polite, friendly, fast and efficient; nothing seemed a problem and they always asked questions on anything they were in doubt about. They packed everything, moving from room to room, and progressively loaded the vans until it rained at about 4.00 PM, when they suggested leaving the rest until the morning when the forecast was better. With our agreement the 3 loaded vans were left overnight on our drive. On day two they turned up at 10.00 AM and finished the loading by about noon. Completion was at 12.30 PM and the unloading started at 1.00 PM. With one of us at the van with Jorge throughout, almost everything was delivered to the right room and the off-load was complete by 4.30 PM, including all the wardrobe boxes being unpacked into new wardrobes. Jorge and his team made this move as stress-free as possible. They stayed until we were happy with the position of all the furniture. They reassembled anything they had taken apart. Nothing was broken. And they left the boxes for us to unpack at our own pace (and over a week later we are now ready to have the boxes collected). I would happily recommend Jorge and Urban Removals to anyone facing a similar move.

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What fantastic personal service, we've moved a few times now and always gone for the big removal companies and found them all lacking something - now we've used Urban Removals we can see what was missing - care and attention!! Jorge, Jed and Adam were fantastic - friendly and professional, inspired confidence and were fun to have round. We all got delayed in traffic and they didn't get away until 9.30 on Friday evening - but remained good humoured and professional throughout. The packing was fabulous - nothing whatsoever broken or damaged - and very fast. Altogether they de-stressed a very stressful move and gave us a fantastic service for a very reasonable price. Unlike the big companies these guys actually cared and it showed.

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Did what they said they would do. No problems.

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Very trying day with usual delays for keys etc BUT Urban had 'seen it all before' and were excellent in all aspects including continued liaison. And everything arrived intact ! Thanks for the recommendation.

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Really friendly and did just what it said on the tin.

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Jorg and his team were absolutely brilliant- kind, friendly and funny, and they worked really hard and very quickly to get me moved. I can't thank them enough and am recommending them whenever I hear someone is planning to move house!

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I would thoroughly recommend Urban Removals, headed up by Jorge. They are great value for money, were very reliable, and a really fun and friendly bunch of guys who made our move fun and stress-free. They deserve lots of business.

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Very fast, efficient and cost-effective service - would recommend them to anyone.

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Urban removals arrived a little before time and were good natured and efficient throughout. I had disposed of a lot of furniture prior to the move because I was downsizing. I was a little worried that the van they arrived in was too small but Jorge looked around and reassured me and everything fitted perfectly. They carried out a very large dresser which I'd been unable to give away and the council speedily collected it. Jorge and Michael worked very well together and we were soon on our way to Nottingham, where they tirelessly moved everything off. Thank you to Urban Removals for making the day as easy as it could be - I would thoroughly recommend them. B. chapman moved from reading to Nottingham on the 29th October 2009