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Customer ratings

4.9 out of 5.0 based on 169 reviews

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TBC Surveyors - Thames Building Consultancy Ltd

 Thames Building Consultancy are experts in offering a range of residential surveys to limit risk and provide our clients with all of the information they need. We aim to provide an efficient and friendly service, and create long term relationships with our clients.

We provide:

  • Building Surveys
  • HomeBuyer Reports
  • Private Valuations

and a range of other services, both residential and commercial.

We provide impartial, expert advice to ensure you know everything you need to move forward with the property. We will assess each property carefully, provide an in depth survey and are happy to discuss any issues or questions you have upon receiving the report. 

We know that buying a home can be a nervewracking experience, but having all of the information you need, and experts to help you through, is the best way to make sure the property is everything you want it to be.

Customer Reviews

TBC Surveyors - Thames Building Consultancy Ltd

Average service quality  

Average value for money

4.9 out of 5.0 based on 169 reviews

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Robert was great, prompt, and professional. He was more than happy to clarify all my queries. I would recommend him for sure.

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Robert was prompt. Completed everything on time. He knows his work and was able to answer all my queries and help make decisions. I highly recommend him.

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Great service at a very reasonable price. Our Level 3 report was useful and informative - in our case there were few issues to report on, but peace of mind was given that led to us completing on the house. We received the report approximately 10 days after the survey was taken out. Reallymoving provided a number of options for surveyors - Robert Ward reached out on behalf of Thames Building Consultancy Ltd with the best initial engagement compared to other companies meaning I didn't choose the cheapest option. This made everything extremely easy and service continued throughout in this way, dealing with everything quickly and efficiently via communication over email or phone. I've rated 5 stars and I'm perfectly happy with the service received - a couple of points to note for others: Payment needs to be made before the day of the survey, not after the report is received. Photos are provided via an online cloud storage link (which means higher quality), but at the cost of meaning the photos are not included in the report document itself. As a result you have to make the connection yourself between what is being discussed and any respective photos.

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I approached Robert in a hurry to get my Level 2 survey done. Although he had many other appointments fixed, he went out of his way to find time in his schedule, which I knew was a kind favour, and so I am truly grateful for him agreeing to do the survey at a short notice. He was very professional and kept me informed of all his findings, and sent me the entire report + pictures which did help me negotiate with my seller. He was was honest with his feedback on what are the must dos and what are the good-to-haves, which really helped me nail down my priorities. Overall, a true gentleman and I loved talking about so many other things but the survey. Robert, thanks you very much again. All the best!

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The survey carried our by Robert at TBC Surveyors was excellent. The report was thorough and the call to discuss the report was very helpful to establish the key issues from the report that were worth addressing before going ahead with the purchase.

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Robert has been fantastic throughout the whole process. I got in contact with Robert when we wanted to get a level 3 survey done. Unfortunately due to issues with the lender we had to postpone the survey date 3 times. Once we had the go ahead from the bank Robert organised a survey very quickly just before Christmas which was fantastic. We got a long report of the issues of the 1930's house. This gave us some food for thought about the house and the issues we will need to address in the future. However, thanks to Robert we now know of all the things that are of concern and will not be surprised when a time comes when we need to fix them. Robert has also mentioned a gas smell in the house. And thanks to Robert it turned out there was a gas leak from the hobs which led to the seller replacing the hob to a new one. Thanks you very much

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Robert was very helpful, explaining the survey in layman’s terms. Survey was completed quickly and the report clear and easy to understand.

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Robert was very professional throughout the whole process. The survey was on a buy to let property, and worth every penny as it flagged up some issues which would have ended up costing me approximately £4000. Thank you for being so thorough, if I need another survey I will definitely use TBC surveyors

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Robert did our homebuyers survey and we would highly recommend him, he was efficient in organising the survey and report and called us afterwards to discuss the details, which we really appreciated.

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Robert always replied promptly to any queries and is really great at communicating the findings in an accessible way. I’m very pleased with his work.