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Customer ratings

4.8 out of 5.0 based on 291 reviews

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Straight There Removals LTD

Straight There Removals are removals, storage and relocation specialists, based in Oldbury in the West Midlands, just off Junction 2 on the M5. We cover areas from Birmingham, Dudley, Walsall and Wolverhampton and the surrounding locations. We can provide an expert service in domestic and commercial removals, storage and we can also provide packaging materials. For Straight There Removals, there is no job too large to handle and no job too small to consider!

We ensure that every customer we have is guaranteed a stress free move from the moment they contact us until they are in their new home. We manage this by making sure every aspect of your move and every need you have is catered for by our fully trained team – all at a highly competitive rate. All of our moves in our new fleet of vehicles are fully insured, regardless of the distance you are travelling to your new home.

We also offer a full range of packing materials, suitable for all types of moves – available at extremely competitive prices. A selection of the materials we can supply include: boxes, paper, packing tape and bubble wrap, and they are available individually or in batches.

In addition to the packaging materials we can provide, we offer a cleaning and a handyman service performed by professionals. Our handyman is fully insured, and will be able to assist with any small maintenance or repair jobs you may have. So if you need a home services solution, be sure to contact us at Straight There Removals.

We also have storage facilities available if required.

With our wide range of services we provide we can personalise our service to provide each of our customers with everything they need to make sure it’s a stress free and smooth process. From the initial planning through to the unloading - our friendly and expert staff will be with you every step of the way.

Straight There Removals – making your move easier!

Customer Reviews

Straight There Removals LTD

Average service quality  

Average value for money

4.8 out of 5.0 based on 291 reviews

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Friendly, reliable excellent communication throughout the process. Would highly recommend and will use again in the future.

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Excellent service, reliable and efficient.

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Absolutely fantastic company! We had to keep changing our days due to nightmare buyer but 'Straight There' were so flexible.on the day the guys were so upbeat, didn't complain about anything and got the job done so quickly. We were traveling from Birmingham to Durham so even after a long journey the guys were still happy and hardworking when unpacking our stuff. Also, nothing got broken or damaged at all. Our house sale was a nightmare but Straight There removals made moving day completely stress-free and enjoyable. Couldn't rate them higher!

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Absolutely fantastic service and great value for money.

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The guys worked really hard loading and unloading all our belongings from our old house to our new house. We actually gave the lads money for drinks afterwards as we couldnt have done it without them. They took down our wardrobe and put it back together for £20 extra which i think is really good. Beds are taken apart and put back together within the original quote. Unfortunately they didnt put my dayghters bed back together properly and when my daughter came to stay a few weeks later, realised once she had sat/kay upon it that the supporting legs had not been put on. I contacted the team who came out to look at it but havent heard anything since. Quite disappointed as they told me this could be put right. The team did work very hard however and apart from the bed issue i would recommend them.

We were made aware of the bed a few months after the removal. Even though complaints should be reported within a reasonable time a team was sent out to assess. The legs had obviously bent under pressure on a wooden floor on which they are prone to slip, and it was this that caused the frame to buckle not their incorrect assembly. I informed the customer that I would try to find a similar frame as a kind gesture, which I am in the process of doing.

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Great service throughout from all involved. The guys on the day were lovely and did a difficult job with great humor. Thank you.

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Great service from quote through to delivery. Highly responsive to inquiries. Friendly and efficient, more than happy to recommend.

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I was so disappointed. The guys seemed great but they over charged my husband from the agreed price, as I wasn't there I couldnt correct or show my invoice (I had it to double check the price before they started, my husband was waiting 200 miles away) I was told I would be charged an extra £50 for my wardrobes (5doors) which I agreed, but they charged my husband £60 - they didn't even fit the wardrobe doors back on, I know this wasn't their fault but to charge my husband extra for the job being incomplete I thought was disgusting - will not be using again. Such a small thing I know but it's the principles of the company I think, if they can do that what else can they do?

It is difficult to operate under the VAT threshold in the removals industry unless you are doing very small or few moves per week. Being a professional and reputable firm we are VAT registered, remaining competitive. There seems to have been some confusion over whether tax was included, or to be added, following a post quote addition of service. There was no mention of any overcharge on receipt of payment and no complaint to follow. We have since apologized and organized reimbursement. I would like to assure that if we had knowledge of this over charge we would not have quibbled. The customer understood that we could not fit the doors due to their warped condition. If we had done so, the wardrobe may have been damaged. She was happy with this and happy with the service and company as a whole, other than the £10.00.

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Brilliant bunch of Lads, did a fantastic job. Had to get a second van out to move my shed, no extra charged and the guys in the second van even stayed to help unload the main lorry. Our stuff was moved into storage and I am using this company to move me back out to our new house next week. Can't recommend them enough!

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Straight There were very good quality and offered value for money. They were on time and very efficient in the job they did for me. They were trustworthy and I would definitaly use them again if needed and would recommend them to family, friends and work colleagues.