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Customer ratings

4.6 out of 5.0 based on 33 reviews

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Man & A Van Removals

Man & A Van Removals are a small removals company, based in the Swansea area of South Wales, in our infancy relative to some of the bigger firms, but in the 13 yrs that we've been running we've built a reputation for quality and value for money. Because our overheads are small, we can offer our customers very competitive prices and 90% of the time, ours will be the cheapest quote you'll get. However, that doesn’t stop us offering a good honest service.

Whatever your requirements, we'll do our best to help you. We say we'll move anything "from a shoe box to a full house" and we will, as long as it can be physically moved by manpower, then we will move it. We offer a range of vehicles for the job and are happy to cater for people with unusual requests.

We feel that being small is an asset rather than a hindrance, because we can offer a more personalised service. In most cases the person you speak to on the phone will be the same person who does the job. If you have any questions not covered by this site, call us and ask for Julian.

Manpower

When "Man & a Van" was started the basic idea was to provide a "cheap" alternative for people moving home, who were prepared to get actively involved in the process themselves. In other words we provided literally a man and a van. While we are still happy to quote on this basis, we do now offer a service more akin to what people expect from a "proper removals firm".

We are also able to move full house contents anywhere on the mainland U.K. or indeed abroad. However, if you only want to move a single item e.g. a washing machine, a wardrobe or a three piece suite, we can help. We can provide 1 man, 2 men, 3, 4, 5, 6 etc men as required.

Misc

As the title suggests, this page is for the more unusual requests. We have been asked in the past to move such odd things as a Conservatory, a Jacuzzi, a full size Snooker Table, a Cement Mixer, Motorbikes, Kitchens, Dog Kennels, Sheds, to Tow Caravans, Trailers, Boats and so many other things I’ve lost count. So if you’re having trouble moving something, give us a try. We will even move small individual items such as Televisions, Personal Computers and Hi-fi Units.

Man & A Van Removals - A Removal Company in Wales

Customer Reviews

Man & A Van Removals

Average service quality  

Average value for money

4.6 out of 5.0 based on 33 reviews

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Excellent communication. Arrived on time and moved everything easily. No damages. Guys were courteous and polite. Highly recommended.

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Excellent service, thorough and prompt.

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Very good service and friendly!

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Really friendly and prompt service with practical and flexible help to achieve the task in hand. I will be using this service again.

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Very friendly quick would definitely recommend again

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Great value for money no b.s. turned up packed the truck and moved me all as I wanted

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Took care not to damage furniture. Willing and helpful.

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Very nice people and handled my stuff with care, all good

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Do not use this company. Do not call this people because they are not very careful. They drag my mattress on the outside floor which made my mattress really dirty. Also when I told to Julian Williams (the boss) about my what had happened to my staff and about the carpet (it cost me £75 to clean the carpet, after that), were rude and not polite at all. We weren't happy with his attitude so we cancelled the move with him. Be aware, please!

The customers were the rudest, most obnoxious people it has been my misfortune to meet in my 15 yrs in this trade. When we arrived at the property we discovered that it was a "Town House" with 3 floors rather than the ordinary standard house that they had told us it was. On advising the customers that to move the items down from the extra floor would cost an extra £30 they went ballistic saying they were not prepared to pay any extra. The carpet in their house was already dirty when we got there and it was a very rainy day which obviously added to the issue. The customers tried to tell me how to load my vehicle and in what order. They tried to insist we removed our shoes (which we would not do for our safety) and when we refused they became even more abusive toward us. Eventually I decided that I was not prepared to continue with the removal and emptied what we had already loaded back into their house and made no charge. We certainly did not Drag anything on the floor and the inside of my vehicle is clean and we use blankets so their assertions are totally false and only predicated on the fact that I told them about the extra £30 charge and subsequently refused to continue the removal. Customer satisfaction is and always has been a top priority for my business and despite the saying "The customer is (NOT) always right and certainly not in this case. You will see from all our other feedback that we offer a good quality service at very reasonable prices and we try to do our best for everyone.

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Nice guys. Very helpful, quick and careful. I wouldn't hesitate to recommend them to others.