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4.6 out of 5.0 based on 91 reviews

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Maitlands Acorn Professional Ltd

M A P Chartered Surveyors

As one of the leading Independent Residential Surveying Specialists in London and  the South East of England, MAP Chartered Surveyors have an enviable record of quality and aftercare extending back to 1983.

In addition to being full members of the Royal Institution of Chartered Surveyors, the company is also quality assured to BS-EN ISO 9001:2015. 

As approved valuers for the majority of major mortgage lenders in the country, MAP Chartered Surveyors offer a level of assurance and expertise which can be relied upon in assisting with what for most people is generally regarded as the biggest financial outlay they will make during the course of their lives.

The company has developed an enviable reputation over many years for presenting reports in a very clear and easy to understand format and MAP’s teams of professionals are always on hand once reports have been delivered to answer any questions or queries the client may have.

·        £2 billion worth of properties inspected each year

·        Over 100 years of surveying expertise

·        Quality assured to BS-EN ISO 9001:2015

·        Approved by major mortgage lenders

MAP Chartered Surveyors have been recognised for their outstanding customer service, by winning "Best Service" at the National Government Procurement Awards. Verifying the commitment we show our customers at all time, in addition to our professionalism, quality and positivity.

Customer Reviews

Maitlands Acorn Professional Ltd

Average service quality  

Average value for money

4.6 out of 5.0 based on 91 reviews

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Done within 10 Days during a very busy period, report was with me within 24hrs of the visit. There was good communication afterwards when I was querying the report in detail, generally detailed responses within a few days by the actual surveyor who did the survey, would 100% recommend

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Everyone we dealt with was professional and helpful at all times and very polite and made us feel welcome

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Very fast report turnaround and they answered my follow up queries quickly in good detail.

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Survery was vague at times where the issues where. Such as issues in some areas with rendering but didnt say particular areas which would help when getting quotes for works.

With questions such as defective render it is not always practical to specify exact locations when there could be many involved. However, as was the case with this inspection, our team of surveyors are always happy to discuss matters with you after the survey with no cost at all to this service .

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Efficient

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Very quick, efficient and the survey came back the following day! Very pleased with the service and definitely selected the best company for the job.

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The survey was not accurate.

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Yes, right from the beginning we were impressed by the services we received from the company. Especially Ms. Jeffrey, the surveyor, who went out of her way to explain the report, to advise us on how to proceed with issues arising from the report. She spent time patiently explaining to me aspects of the report on the phone and followed up in writing. The main issue was with understanding the difference between a leasehold, a share of freehold and a share of freehold. It is a difficult concept for us and we are grateful that she was there for us. Our solicitor is now investigating the issue, thanks to Ms. Jeffries.

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Very efficient

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