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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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Was very happy with service, would be happy to recommend. Staff were friendly, prompt, hard-working, self-sufficient, accommodating.

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London Moving UK Limited were great. We used them for packing on one day with the removals the next day. We had all underestimated the amount we had to move so the company laid on an extra van with 2 extra guys without extra cost. Helen in the office, and the guys moving, all did a fantastic job. The guys worked really really hard for over 12 hours without a break (we force fed them at one point). They were careful with everything and nothing got damaged, they covered the floor in our new property so that it wasn't scuffed and made sure everything ended up in the right place. They were all really nice guys and took time to make sure that we were happy with everything. We would thoroughly recommend them.

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Well, I really don't know what went wrong with our move. In the run up to the move, all communication was clear, I explained exactly where we were, obtained permits for access to the property we were moving out of, re-confirmed the day before we were still ok. We were moving from UB3 and in the morning I got a phone call saying they were lost - turns out there had been an error and they were at DA3 (a vast difference) In the end, they were 5.5 hours late arriving, our buyer turned up at the property at the same time they did and we had to politely ask that they move in the next day - luckily they were fairly ok with this. The move itself was super frustrating. Helen answered the phone at times in the morning when I was asking when to expect the removal guys, but at other times ignored my phone calls and I had to resort to using withheld number to get her to answer. I suffer with anxiety and had several panic attacks which left me drained and exhausted, this happened 3 weeks ago and I have just about recovered now. When the men arrived they were hard working and managed to get nearly all our stuff moved. However, we resorted to moving the remainder ourselves by car as we were not made aware that there was other assistance available.

The driver made a terrible error this day which has never happened before and we called the client and were very honest and up front throughout and I myself spoke with her and informed her of this error. We arranged another team that actually arrived less than 5.5 hours later and were assured by the client that everything was fine as the buyers were not moving in and that it was one of those things. I explained my frustration to her and again was very honest with information as it was arriving. The client was very calm, in fact I have never dealt with such a calm person in 30 years in this industry with a move that was delayed and it made my job much easier given the situation and I genuinely appreciated her understanding. We gave the client the most professional service possible by providing a brilliant back up team and also allocated a second vehicle to help which they were made well aware of as it was parked outside their house. I did not ignore the clients calls as I had no reason to as we were in constant dialogue from the moment the driver's error was discovered. Needless to say the client was moved, we sent her flowers that day and the driver has been relieved of his duties.

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Very quick, professional and careful. I would recommend them!

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Very professional and hard working.

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The guys from London Moving were amazing. They arrived early, moved everything quickly and efficiently and took great care. They made the whole move so easily and I'm so grateful for the great service they provided at a very reasonable price.

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Efficient, reliable service at a reasonable price

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Exceptional service. Reliable, quick and nothing for broken :). Guys also helped with our very awkward concierge and made the whole move pain free!

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Booking was straight forward and price breakdown is very clear. Removal staffs was very punctual (actually even bit earlier!), polite and professional. We also ordered the packing service and we are surprised how efficient they were! Myself could spend days on packing and they finished it under 1.5 hour. The overall experience is very satisfactory and we finished the removal in 3.5 hours which was much quicker than we expected, thanks to the boys non stopping hard work! I would definitely use the service again and give my recommendation. Thank you.