Hillfort Law Firm

As a first time buyer I was initially worried about using a non local solicitor. However from the first phone call onwards, my mind was at rest. Even my wife was amazed when she called as the phone is picked up latest by the second ring. Daisy was absolutely, incredibly fabulous in speed answering phones, dealing with all the initial bits of paperwork and in kindly putting in a request for the searches to be started so there wouldn’t be delays. I was in a chain of many, with the chain then wishing for me to purchase the house 2-3 weeks ahead of schedule. Now enters Tekcan Tek who absolutely blitzed through all the mountains of paperwork, sent me amazing reports and identified some very significant queries. All in all I am now a proud house owner (or proud someone with a big loan) but all this would not have happened if not for these amazing folks. Daisy & Tekcan, I am very, truly grateful for all your kind help.

Dreadful, dreadful service from a shockingly amateur outfit. Got my mortgage arranged through TSB who said they would not deal with this company as not TSB-approved. So they initially used another company as a go-between (not revealed to me until my broker told me). Then, when his got too difficult for Hillfort, they dropped me and passed me to the new firm without telling me. First I knew was when new firm wrote to me asking why I hadn't sent them any details (err because you're not my conveyancer!). Failed to inform them I had already paid Hillfort for Searches and then took forever to pass my file to new company - who were £400 more expensive so I should at least have some input(!). Before they dropped me, tried to arrange Forces Help to Buy through them and they didn't have a clue, but other than charging an additional £175, did NOTHING in terms of providing MOD the required information but bluffed to me that no work was yet required which was not true as confirmed by subsequent company. Seem to have been drowned by responses from reallymoving due to low price 'on paper' but simply unable to deal with the volume or any complexity whatsoever. House buying is stressful enough without having to fight your conveyancer (they are NOT solicitors and don't be fooled into their telling you that they are 'specialist' conveyancers) so I would urge you to find someone capable of dealing with your house purchase with any modicum of professionalism. Staggered.

The didn't respond to emails very well but I had direct contact with my conveyancer by phone which is an improvement on other conveyancers I have used in the past.

They dealt with my Santander remortgage and completed everything within 2 weeks. Kept me updated. Helpful, friendly and a good price!

Great company, nothing was ever to much trouble and always readily available to speak to. Such a brilliant service.

I would highly recommend this company. They don't need to be nearby to be effective - that is a myth. Adam was calm and competent, explained all the complicated processes so that I could understand every step, and was available and happy to talk each time I called. We had a few delays but that was due to the 'other side'. For everything that Adam was responsible for he was very efficient which helped speed up the process. They are a very professional and friendly firm - I wouldn't hesitate to use them again.

Hillfort law firm had some great reviews and was by far the cheapest on the market from what I could find, with the reviews to match. Although I still believe using them was good value for money, sometimes I think you get what you pay for. My NON-CHAIN purchase took 5 months to complete, throughout which time I was constantly chasing the firm for updates and next steps and having to prompt them. My estate agent was more informative who kept even closer tabs on them. Certain aspects, like agreeing a completion date, my contact at the form told me to ‘sort with the vendor’ and when I was told I would get an email to confirm exchange, this never happened. I was then told I was left a voice mail, which doesn’t seem to have been the case so again I had to chase for confirmation of exchange. The experience for me, as a first time buyer, was long and stressful and every time I called for an update the response I got was very unwelcoming, as if I was just a bother and no one wanted to deal with me. Something to consider when choosing the right company to buy and sell your house.

Conveyancers sounded disinterested most of the time we contacted. Cannot complain about the job done - completed on time and in accordance with original quote. But felt very uninformed. This may have been a simple job for them, but as a customer that hasn't remortgaged before it would have been nice to have things explained to us.

Service was fine.

A good service at a fraction of the price of alternative / traditional model.