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4.6 out of 5.0 based on 126 reviews

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Dunham Hale Surveyors

 

Dunham Hale Surveyors are an independent, RICS regulated Chartered Surveyors, with over 35 years professional experience. Whilst our head office is based in Manchester, we also have offices in Amersham and Birmingham. We employ local surveyors who have first class knowledge of their areas. We make sure that our reports are not only delivered efficiently (5-7 working days) but that they are clear and easy to understand. We are always happy to answer any questions you may have.



We are experienced in providing Building Surveys, Homebuyer Reports and Residential Valuations. We provide quality reports and a quality service with effective aftercare and customer service. Our services are available throughout England and Wales but we mainly concentrate on Northwest & North Wales, Midlands, London & the Home Counties and Yorkshire.

Being Regulated Members of the Royal Institution of Chartered Surveyors (RICS) brings you peace of mind:

  • All our Surveyors undertake regular Professional Development Training.
  • We are fully insured with Professional Indemnity Insurance.
  • We operate an effective complaints handling procedure.
  • All our surveyors are qualified with either FRICS, MRICS or AssocRICS designations.
  • Our office staff are customer service focussed.
  • We provide a no jargon, easy to understand service.
  • All our Reports are endorsed by RICS and we use the RICS Home Survey format.

 

RICS Building Surveys

A full building survey is a detailed report on the condition of a property. Each accessible part of the property is inspected and any necessary repairs and anticipated costs will be identified (cost of repairs is available at an additional cost). A valuation is not included but we are able to provide one for an additional fee. 
 

. The building survey covers the following:



  • Major and minor defects



  • Possible cost of repairs



  • Damp tests and timber damage



  • Condition of damp proofing, insulation and drainage



  • Technical information and materials used



  • Recommendation for further inspections



The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 3 hours. The report will then be made available within 7 working days. If you advise us that the property needs modernisation or is a renovation project, then these timescales may increase due to the extra time needed to carry out the survey and write up the report. We will advise further on instruction.

RICS HomeBuyer Report

  • Inspection of each element of the property



  • Identification of any major faults



  • Identification of urgent problems that may require further inspection



  • Damage to timbers



  • Results of damp testing within the walls



  • Estimated cost of rebuilding for insurance purposes

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 2 hours. The report will then be made available within 5 working days.

 

Customer Reviews

Dunham Hale Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 126 reviews

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It wasn't delivered on time and we received no explanation for the delay. But really moving helped to get lots of interest, I had loads of phone calls over the next couple of days.

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We have used this form x2. The first time our surveyor went sick so our report was delayed. We have them the benefit of the doubt as we all get sick from time to time. The second time we were again told our report would be delayed as our surveyor (the same guy as last time) was very. Busy!!! When my husband rang he was met with s very flippant attitude, which changed to rudeness when my husband was not fobbed off. We complains to the sales manager steph Tilley who said she would deal with this man immediately and she couldn't apologise enough. Moving on we got our report. 2 days later we visited the house we intended to buy and noticed droppings and dead flies in one of the lounges. When we queried why this had been missed from the report with Heyes coveyancing they said the MD would look into this and get back to us asap. A week later we rang and emailed the company and the MD. we received an email saying they hadn't had a chance yo speak to the actual surveyor who did our report. A week later we emailed for an update. No response. We then had a pesticide company exam the droppings and thankfully they are not vermin. I emailed Heyes conveyancing and let them know. 3 weeks on we still had no response. Overall this companies lack of communication has left us with a very bad taste.

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The survey did not include a valuation for the property.

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Good communication, quickly booked in and survey seemed appropriately comprehensive. We went with cheapest but was excellent in customer service. Did what we needed. .

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They are the best kind straight to the point did not waste time at all

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Very thorough report done

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Additional costs and time were added to the original quote. The surveyor didn't know what to expect when he arrived at the house, even though all details had been passed on to the company, just not to him (apparently). Some of the survey is clearly just copied and pasted from others and generic sentences, but some of the information was useful.

Many thanks for your Feedback, Jamie our Surveyor, carried out a more than thorough survey of the property and looking at the time he spent on it, it was more than we would normally. The survey and report is there to identify and provide you with the tools in which to make an informed decision, in the buying process, which we assume this has provided. The report does not appear to have been copied and pasted but as with most report writing, each author has his/her own skills in report writing and there will be an element where the author has used a useful description from a previous property of a similar condition, type and age. I have spoken to Jamie, and with your permission, he is happy to give you a call to discuss the report and its content. Please do give us a call so we can deal with it under our normal service levels.

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Service was excellent. So good, in fact, that after the survey on the first property highlighted so many problems that I withdrew from the purchase, I used them again on the next property. Reports were available exactly when they said they would be, and when I needed to contact them they were responsive through both email and phone calls. Best of all they were the cheapest I was quoted.

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Got it done really fast

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The report was very detailed, I was very happy with their professionalism and the way the report was written. I have never received such an accurate report before.