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Customer ratings

4.7 out of 5.0 based on 119 reviews

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Abbey Removals

Abbey Removals are a friendly and reliable company you can trust for your Birmingham house move. Whether you are moving just one item of furniture or a full household of belongings, let Abbey Removals take the worry out of your move.

We have an extensive range of services to help you at this time. We can provide:

  • Home Removals
  • Office Removals
  • UK Removals
  • Overseas Removals
  • Packing Services
  • Furniture Dismantling and Reassembling
  • House Clearances

We can also offer you a safe and secure storage solution if required and have packing materials available, such as bubble wrap and boxes. Whatever your requirements – we can meet them.

Our range of services allows you to select what you need, so you can sit back and relax while we provide you with an efficient service that meets your needs. Our aim is to save you the hassles involved with moving house.

We are a premier moving company, offering a fast and professional yet friendly service. With Abbey Removals, you can have the confidence that your belongings will be taken care of.

We are fully insured for your peace of mind.

We cover all the West Midlands, whether you are moving from Wolverhampton or West Bromwich, with the ability to move you anywhere in the country, so if you are moving house or need your belongings put in storage, Abbey Removals in Birmingham are the ones to call.

Abbey Removals – One of our Birmingham Removals Companies

Customer Reviews

Abbey Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 119 reviews

Service quality

Value for money

on

Flexible with dates and easy to book. In fact I recommended them to my friend even "before" they came to do my job, such was my faith in them. But one of the guys called Robert broke my electric garage door mechanism. He then found a temporary fix (which eventually didn't work) and oversmartly laughed at me saying "don't cry next time over broken garage door". I raised this issue with Nas who promised to talk to Robert and help me resolve the broken garage door. He has since not bothered to contact me, neither responded to my several texts or calls. I find this quite disrespectful and unprofessional and such behaviour cannot be justified by any explanation. It seems from previous reviews this has happened before. When they break things they will not take responsibility and ignore you completely. Quite aware of all the positive reviews here, but I will not be recommending them.

Whilst we are sorry that you feel you have had a negative experience using our service, we do feel that this is an unfair review. Firstly, we did not damage the garage door as it was already damaged and in bad condition as the cable was old and rusted. When Robert lifted the door to open the garage, the cable snapped at which point you expressed your frustration and began to shout at Robert. We believe that it is totally unacceptable for our colleagues to be treated in this way, however, we tried to get this issue sorted and you obtained a quote to get it fixed with a cost of £90. We offered to pay £50 towards this as a gesture of good will, despite the issue being out of our control. We would also mention that we needed to do a second trip as you had more items than you originally disclosed, however, we did not charge you for this. If you still have any concerns following on from this, we would be happy for you to contact us directly to discuss this further.

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Did a great job, super helpful when it came to awkward items to move.

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Quick response in contacting and coming out to discuss my requirements and explain service that would be given for my move to Cornwall. The team worked very hard, followed intently my instructions and took great care of my belongings when moving them into storage and on day of move. The price was very reasonable and competitive.

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The movers arrived on time, they were fast and efficient and careful not to cause any damage.

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I was very pleased with the service that they provided & if we had to move again, I would use them again. The guys were very helpful, they dismantled the bed & even re-connected the washing machine when we got to the new property, which was very helpful for us as I am a pensioner & my wife is currently suffering from cancer.

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Fantastic movers. Very quick, reliable & friendly. Was with us on time, from 9.30 - 6pm when the job was done. Excellent value for money. Strongly recommended.

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Fast and efficient, Excellent price. Highly recommend this company

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Nice people to deal with

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Nothing was too much trouble. They removed many large shrubs in large pots and tall concrete urns. All the problems I had were solved and they made up and filled large cardboard boxes in seconds! I had a problem with the possibility of a last minute change of date which I explained to Naz. Everything was so last minute, probably due to solicitors etc having something of a backlog. Naz said that was not a problem and I could change date to the next week if necessary. I didn't have to pay upfront, just when they arrived on the day.

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The team were excellent, friendly and really efficient