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Customer ratings

3.8 out of 5.0 based on 12 reviews

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WYM Legal Limited

 

WYM Legal was launched in October 2015. Our founders, Peter Goodman and Simon Bath, launched the business to reinvent the process of moving house by bringing technology and innovation to the Property Law industry. We are in Watford and we cover the whole of England and Wales. We are a modern, technology driven business that takes real pride in the white glove standard of customer service that we offer, such as a Mobile App and online portal where customers can track their case 24 hours a day. We are passionate about offering first rate customer service, and taking a modern, 21st Century approach to conveyancing. We are one of the fastest growing Property Law firms in the UK, with growth of over 100% in the last 12 months. We plan to continue with this ambitious growth, and we are fast becoming the nation’s go-to Property Lawyers. Every customer has their own unique set of circumstances and special set of needs for their move. We believe in delivering a personal service, individually tailored to each customer. In the last year we have won 3 Awards – In 2019 we were named the SME News “Best Modern Property Law Firm”. In 2018 we were Highly Commended as the LFS Awards “Most Innovative Use of Technology” and shortlisted at the CILEx National Awards for “Visionary Leadership”.

 

Customer Reviews

WYM Legal Limited

Average service quality  

Average value for money

3.8 out of 5.0 based on 12 reviews

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Value for money

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All went smoothly. Quicker than expected. Kept updated

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I could not complete my property purchase due to slow actions.

The delay was caused by replies to enquiries not being forthcoming from the seller's solicitors despite us chasing this. The delay was not attributable to us.

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WYM Legal offered very good price and the cooperation with them was more than satisfactory. They were contactable from the very beginning, I received regular updates throughout and we completed the purchase within 5 weeks from the instruction date!

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Be more transparent, avoid hidden fees. Include a no move no fee in the price. Not extra fees.

We do not have any hidden fees. All usual fees are included in our quote, and any possible specialist fees which may arise are published both on our website and in a very clear list in our terms and conditions. No Move No Fee is already included in the price. This is not charged as an extra fee.

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Good communication. Good level of service. Do not need to visit their office as everything is done online.

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So far so good!

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Utterly useless. After being appointed they did nothing at all for several weeks, didn't even get our details onto their system. Constantly promised to call us back but never did. In the end we had to sack them and hire a different solicitor, though because WYM had done nothing at all they at least couldn't charge us anything. Avoid at all costs.

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WYM Legal are cheap and do get the job done eventually, but you need to double check everything as they do make mistakes. If you are happy to check over everything and are not concerned about a specific completion time then they are ok and will save you a few quid.

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thanks. good job

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I wish my estate agents were as professional and on the ball - would certainly use WYM again