Triple O Movers

Insurance….. What insurance? I want to be fair and balanced on this but our story matches that of another review called “Unscrupulous and Unethical” To be fair, the company came through on time with the pickup and delivery times.   The good news stops there.  After purchasing a “full replacement“ insurance policy we found out that what is written in the contract is different than what they really pay out.  A $1899 mattress that was destroyed during the move only generated $874.29.  That is after they denied the claim originally.  The only reason we received this amount is that the driver actually forwarded a picture of the bed to the company the day of the move and copied me on the email.  I used this email to appeal the decision.   After several items came off the truck damaged the driver told us that he called the company and told them that he does not want that crew to work with him ever again.   Hard back chairs came off the truck with the backs loose and arms wobbly.   They denied coverage on these because they were not “marked” on the deliver sheet as damaged.  Keep in mind, the sales rep and the written contract stated we have 9 month to declare damage. Believing this to be the case we did not go over the inventory with a fine tooth comb.  Bad mistake!  WARNING TO ALL.  Even if it takes all night and part of the next day, DO NOT sign anything on delivery until you have personally inspected every item.   The claims department is horrible, dishonest, and will just send you a random check for pennies on the dollar to make you go away.  After 4 moves throughout the country, this is by far the worst move.  We received total payments of $974.29 out of $2400 of damage.  This is NOT including the $800 insurance policy we purchased, all the chairs with wobbly backs, wobbly arms, broken bases on office chairs, scratched furniture, and broken antiques they will not even repair…..yet alone replace.

Service cost: $9000

This company was great ive had experiences in the past that made me very very wary about moving companys. But they did an amazing job I would recomend them to anyone moving in the state of colorado. The movers where always on time and took very good care of my belongings. The salesman Joshua followed up with me many times to make sure everything was going smooth and even brought his crew drinks and made sure they where all doing fine. I can't say enough about this company. Thank You Guys!

Service cost: $1800