Traslo Service Ltd

We moved half of a flat from London to Naples. Perfect service, the staff was super helpful, from when we first approached the company, through the process of putting together all the documents needed (which with Brexit can be complicated) to the very end. All quotes and costs were transparent and our stuff arrived safe and sound. I'd recommend this company over all the others we approached that didn't even take the time to explain what their quote included. A special thanks to Simone and Letizia who went above and beyond for us.

Move size: Partial Move Service cost: £3000

Terrible service. They proved to be unreliable, incredibly disorganized and partially dodgy service. They are NOT a moving company, they work as intermediaries and make a commission out of it: in my case, the job was done by “FRED PHILLIPS” moving company (who are actually quite good). Traslo service team was not able to coordinate pick-up and delivery dates, they voluntarily skipped the parking permit issues (both in London and Milan), they misquantified the cubic meters so I had to top-up money for extra (extra?! They proved the quantification!) stuff.. But the best happened in Milan. I (yes, me) had to rent a van as “shuttle service” because their truck could not fit the road.
Cherry on the top they damaged my bed and another small piece of furniture. The whole thing was a nightmare. I definitively recommend you not to use them – these guys have no clue how a moving should be done.

Service cost: £2900

Traslo Service recently arranged my move from the south of France to UK and have exceeded all of my expectations. While moving at extremely short notice and at a time of international crisis with uncertainty around boarder control - Traslo were able to perform when other companies could not. The level of communication I received from Letizia both in the lead up to the move and throughout was above and beyond. I was kept up to date both out of hours and on the weekend. At a time when I needed a professional and reliable service the most Traslo Services really came through for me. I highly recommend them for any removal service and am eternally grateful for Letizia and the support she offered during a stressful time. Our driver Vourchek was a completely charming gentleman who not only arrived on time but was so kind and helpful when unpacking my boxes. Five star service from start to finish.

Move size: 1 Bedroom Flat Service cost: £2400

Very poor service, they did an international removal from Italy to the UK.

Most of the furniture got heavily scratched and damaged in the process.

Very bad attitude from one of the delivery crew member as well, who had a clear "can't do" attitude and a real hurry to finish the job at the expense of damaging large furniture while off-loading the lorry and moving through house doors, stairs and when assembling.

The other crew member was much more nice, courteous and helpful although unfortunately I don't recall their names.

All in all a very poor service and definitely not value for money.

I wouldn't recommend nor use again.

Move size: 1 Bedroom Flat Service cost: £3000

If you are moving within the EU, these are average 3-star brokers. I can't say "Movers" because they actually don't move anything. They sit at the phone and contract everything out to other companies with whom you as the customer have no control.

But, if you are moving outside the EU, do yourself a big favor and stay away from this company. They are totally unprepared and inexperienced in non-EU countries or anything requiring ocean transport.

Se ti trasferisci all'interno dell'UE, questi sono mediatori a 3 stelle nella media. Non posso dire "Movers" perché in realtà non muovono nulla. Si siedono al telefono e appaltano tutto ad altre società con cui tu come cliente non hai alcun controllo.

Ma se ti trasferisci fuori dall'UE, fatti un grande favore e stai lontano da questa azienda. Sono totalmente impreparati e inesperti nei paesi extra UE o in qualsiasi cosa richieda il trasporto marittimo.

Move size: 3 Bedroom Home Service cost: £14000

We had a very good experience with Traslo Service when we moved from Italy to Luxembourg. We hired a small truck with a driver. The communication before the move was quick, easy, comprehensive and the price for the service ok. On the day of the move, the driver arrived just before the appointment. He was very kind and diligent. Same on the next day, the truck arrived on agreed time. I opted for the online payment of the remaining 80% as I was not comfortable paying the full amount upfront. The payment link worked perfectly. Pity paypal is not accepted which would have made the transaction even quicker. I made a mistake in the payment amount (paying too much). I contacted Traslo Service immediately and the refund was provided back to my bank account within few working days.
Overall, couldn't have gone smoother.

Service cost: £1000

Stefano and the whole team managed my removal very efficiently and were always available to respond to the many questions I had at the outset. Friendly, accommodating and helpful - my move went smoothly and being contents only, was done in groupage. Cai and his colleagues were patient and helpful on the day of the move and likewise on arrival in Italy. Traslo cost a little more compared to the other quotes I received but I think it was well worth paying a little more since Traslo are specialists in removals to Italy. I would happily recommend them.

Service cost: £1300

Traslo services provided excellent service at a realistic price. The driver supplied was brilliant, he edged his large vehicle into our lane with no fuss. He unloaded and was ever cheerful and helpful.
Traslo outsourced the removal van from Poland, the effect was a smooth move, no breakages and the freight was on time, in fact he was waiting when we arrived. Both Taraslo and the Polish company obviously dovetailed perfectly.

A 5 star review so very well deserved.

Thanks so much to Sam in the U.K. And Luca in Italy.

Peerless with no hidden costs at the last minute, like other firms we have usedand no stress or doubts. We were contacted at all points of the journey about where our belongings were.

Use this company.

Service cost: £1600