Smartmove Removals

We recently moved from Devon to Cumbria and chose Smartmove to do our removals. Right from the start they were supportive and helpful in our move, and hands down way ahead of their competition in terms of pricing. On the day of the move out the team came and introduced themselves and had a walk around to discuss what needed to be done, which was very reassuring. They then worked throughout the day to pack everything into the lorry, I would certainly never want to challenge any of them to a game of Tetris as they .are masters at loading things safely and securely into their lorry.

Then on the on the day of the move in they again did a walk round with us discussing everything, then set to work. They worked tirelessly and unloaded everything into it's correct room, if they were unsure they checked with us (rather than just presume).

I am so glad that we chose Smartmove that I have no hesitation recommending them, and I have already done so to a friend.

Move size: 3 Bedroom Home Service cost: £2880

Smart Removals did a great job when we moved house from Buckinghamshire to Bristol. They were so patient and understanding when our dates kept changing; which they did from November to eventually moving in February.

We had so much stuff; including a piano and about 1200 vinyl albums and about 1200 cds plus the shelving for it all. We also had really difficult access down a very narrow, winding lane and then steep steps to our new house but all the staff of Smart Removals were calm and helpful and knew exactly what to do. We can’t thank them enough.

Move size: 4+ Bedroom Home Service cost: £2940

Where to start with the frustrations and disappointments having used this company.. I guess the most useful thing I could warn anybody of is, they break stuff. Unfortunately you tend to only fully discover the extent of this as you unpack. Having paid already they aren't interested and won't respond to communications, forget an insurance claim. The guys that do the actual work are all very polite and helpful. The folk that hide in the office are neither. The good price that draws you in is a false economy; be warned!

Service cost: £1050

We moved within Bristol from a terraced house to a semi and used both the packing and removal service. The team were friendly and unflappable throughout. They were not put off by challenges (eg getting our king size bed up the stairs in the new house) and worked speedily and efficiently - even reassembling our bunk beds in record time! Communication on moving day was excellent and overall the good humour shown by the team - especially the team leader, Harry, made what could have been horribly stressful day pass without pain!

Move size: 3 Bedroom Home Service cost: £1800

It's always difficult deciding what removals company to use especially if you're not a local. I decided on Smartmove removals and I do not regret it at all. Their services are priced at a reasonable rate. Most importantly, they were very efficient from the get-go: arrangement of video survey for quotation (with Matt) was quick, to getting details about the move (with Izabela), payment, letting you know when they were arriving and even packing things up very quickly (with Charlie and Liam). Moving is always a very stressful and anxious process but their positive attitudes and efficiency certainly made you feel better and assured you that it will all go well. I cannot recommend them enough!

Move size: 1 Bedroom Flat Service cost: £840

Absolutely brilliant. Fast and efficient booking service via a virtual video quote + email booking. The packing team (Andy, Chris, and Liam aka 'Bacon') were amazing, worked non-stop the day before we moved and were very patient and considerate (we have 2 small kids and a LOT of stuff). Next day, the moving team (Nathan, Harry, Oli, Zak) were incredible, moved heaven and earth to get us into our new family home on schedule, including rebuilding beds etc. I cannot recommend them highly enough. Will use again, if we ever move!

Move size: 3 Bedroom Home Service cost: £2100

Such a FANTASTIC service from start to finish - I couldn't recommend Smartmove more highly. Nothing was too much trouble - even the rain and very poor access on my congested Bristol city street! One team came and part-packed the evening before, which totally took the stress off the next day. Both the team I had the night before and on the actual move day were so friendly - it sounds mad but they made what I know can be such a stressful experience fun!! Thank you all SO much! A really competitive price - with the added bonus of no hidden/extra costs!

Move size: 2 Bedroom Home Service cost: £2000

Smartmove were absolutely amazing for our first big move! Definitely the best money we spent in the whole process and we cannot recommend them enough.

It was super easy getting an initial quote online and then booking a video quote through their website. It was really quick to show them our stuff and they were spot on with their estimates for boxes. The price didn't change much between the online quote and talking the move through with Matthew which meant there were no surprises. We were super happy they were able to accommodate our move date with just over a week's notice as well since we were waiting on completion dates for a while.

Throughout the process we had good communication through email and were given lots of info to help us prepare. We had to go and pick up boxes due to the short notice nature of our move and having enough time to pack but that wasn't a problem and the place was easy to find.

On the day of our move, David and Harry arrived on time at 9am and were really friendly and cheerful, setting us at ease. Really appreciated they introduced themselves straight away too. We honestly could not believe how quickly they loaded everything up. They were so professional and helpful and the entire move was done by 2pm! Moving day was not stressful at all thanks to them and we had time to clean whilst they loaded/unloaded.

Overall a fantastic service that we would definitely recommend! If you're looking for a friendly, reliable and professional service to help make your move as relaxed as possible then look no further and get your cash out because you're going to want to tip ?

Move size: 3 Bedroom Home Service cost: £900