Movers Not Shakers

Wow, the team that moved my family did a fantastic job. My family of 4 was moving from a 2 bedroom flat to a 3 bedroom house. We had Movers Not Shakers do a full packing service and move. The team of 4 did a stellar job. They completed the pack and move in one day. They worked tirelessly, had great attitudes, and were all around great people. This was a top team - I could not have asked for more.

The price was reasonable and the communication was effortless and quick. I felt comfortable the whole way through. They made what could have been a stressful day as simple as it could have possibly been. Would definitely use again!

Service cost: £1100

Movers Not Shakers did an excellent job moving all of our belongings over the last weekend. From speaking to Mike and his foreman Clinton on the phone to the final payment with the moving team they were highly professional and wanted to make things as easy as possible for us. Two guys came and pre-packed most items on Saturday afternoon and then returned with extra help to load up on Monday morning, wait in the vans for completion and then unload at the other end. All large furnature was disassembled and reassembled with ease.
Thank you Movers Not Shakers!

Service cost: £1400

Incompetent and unprofessional.

Their quote was cheap, then they tried to add charges and inflate time spent.

Beware firms that:

- claim to be insured but cannot provide evidence. (Movers Not Shakers and their employees engaged in abusive behaviours after damaging my goods, and generally handled themselves in a way that suggests lack of coverage), or

- are not members of any professional organisations or the Removals Ombudsmen scheme.

Service cost: £250

This company has changed beyond recognition, all I need to say is, they arrived late and hungover (one of the men actually told us this) and one of the young eastern european guys told me to "F** off, I'm not your slave" after I asked him to move something! The owner said he was stressed out with a new baby, we had to ask him to leave (he was threatening) so the move took longer and the atmosphere was dreadful. The owner mike has no idea about customer service or care. AVOID AT ALL COSTS.

Service cost: £820

I wanted to hire a removal company that was honest and reliable and with whom I could entrust my belongings. However, I was really disappointed with Movers not Shakers. They arrived over 2 hours late and offered only a "you'll never believe what a day I've had" as an apology (a job overran). When trying to resolve the situation I was told by Mike that "when the boiler man says he will be there between 8am and 8pm you just have to wait in for him don't you?" I am aware that other jobs can overrun but when you book a specific slot you expect them to turn up roughly on time!   If you want to go with these guys then maybe lower your expectations somewhat. I saw that they were recommended by Timeout and so trusted that they would be reliable but I really wouldn't recommend these guys from my own experience. Spend your hard earned money elsewhere!

Service cost: £120

We recently moved from a basement-access 3 bedroom flat to a 3 bedroom house. We needed to move all our furniture and belongings, and also move a section of our belongings into storage and dispose of some unneeded furniture. Clinton was extremely helpful in organising this from start to finish. He was able to assess the project requirements over a Facetime video call (very helpful when you're busy at work and can't easily accommodate an in-person inspection). He also proposed a storage solution (using a Big Yellow facility in South London) that was much cheaper than local facilities, and provided a van to take the relevant items to the storage unit / dump. The move was done over two days, and on the second day, there were up to 6 men with 2 vans helping out. The team was extremely professional and polite, and great to hang out with. They took great care of our belongings, despite access being awkward at both locations, and all our belongings ended up intact and where they needed to be. We've used corporate relocation services in the past, and this was an equivalent level of service. I particularly liked the fact that Clinton was easily accessible throughout the process whenever I had a question, and was able to adapt the service throughout whilst we figured out what we needed to do. All in all, they provided great peace of mind during a very busy and stressful time, and I would recommend them highly and use them again in future.

Service cost: £1350