M25 Movers

M25 Movers’ Ku Fu Panda team of movers literally saved my house move from disaster after I had been let down by a removals company that I had booked a month earlier and they only partially completed the move. On the day of moving out, I called M25 movers to ask for urgent help. Within the hour, Kung Fu Pandas turned up and helped me pack paintings and boxes, removed it to storage and all packed away that same afternoon. I hired them again to move things from storage to the new house and they did a great job. I am so happy and would recommend them to anyone who needs removals sorted.

Service cost: £850

I would NOT recommend this removal company to anyone and wish I had read the bad reviews on another website before employing them. Whilst the Movers themselves were very hardworking ,2 out of the 3 were helpful, and 1 of 3 spoke no communicable English which in itself caused some hiccups. Value for money until things go wrong then you see the two faces of Garbiel Marquez who is obviously a misogynist who can not communicate without becoming rude,aggressive and threatening! subsequently nothing was resolved before having the phone slammed down onme! Unfortunately I will now have to take further action!.

Service cost: £1066

M25 were one of 5 removals companies I was contacted by when looking for quotes through a price comparison site. I asked for a proper quote from all of them with a home visit as I have a lot of stuff. 4 companies came to look at my home and I was immediately impressed with M25's computer system and pleasant representative.
I received my quote quickly and when I needed to add items and change the area I was moving to it was redone fast too. I was contacted telephonically to check on the status of my quote by an informed and informative manager. I had to chase 2 of the companies for new quotes.When comparing my quotes I was surprised that the spread of volume covered was from 1007 to 2500 cubic feet, with theirs coming in at 1800. They matched the lowest quote however and when reading through the terms and conditions of all companies I was reassured that there's was the only one without sneaky extra charges like £78 for a delayed off loading time of 30 min. Also chats with David saved me £175.00 I would of spent on parking. I was dreading my move as my husband was away and I have a 3 year old to look after but the packing day went so smoothly and fast, I was amazed! On removal day 6 lovely guys whizzed everything into the trucks very carefully and professionally. All this I expected from a removal company but what really impressed me was the extra things I got. They were so kind, finding the toys my son was crying about and when my keys were not delivered going to fetch them for me. My unloading was done cleverly so plugs were not covered in boxes and I could get to things. When they left I had a lounge with a set up T.V for the little one and all the things I needed to survive my unpacking process.They even moved things into place and moved boxes without me asking and were happy to rearrange too. They made my move an absolute pleasure. The hardest thing about it was letting them go at the end. Would highly recomend and will definitely use them next time.

Service cost: £1350

I decided to go with M25 Movers as their reviews were good. We agreed a date and I paid the deposit. Unfortunately works on my new flat was delayed and thus I had to change my moving date. It was only when I called M25 Movers, that I found out that I would lose my deposit since it was less than 7 days till the moving date. This info was NOT in their confirmation email but embedded in the middle of their Terms & Condition webpage. I would not have paid the deposit had I known as works tend to over-run. I spoke to their Sales Manager and he became dismissive when I told him that since I am losing my deposit anyway, I prefer to go with another company. Asked the Sales Manager and later emailed them to ask for their complaint procedure but I am not holding my breathe that they will respond. Feel like a company that only wants your money!

Service cost: £250

M25 helped to pack up our things and with our move to our new house. Most of the staff assigned to us did not appear to speak or understand English. They went against express instructions not to touch items we had set aside, including my camera and laptop. Things that we needed were packed away, such as my glasses and contact lenses, which I need to see properly. Things that we didn't need, for example, the contents of our waste paper baskets, were boxed up nicely by M25's staff. My biggest grievance is that my camera mysteriously disappeared after the first day of packing and when notified, M25 refused to take any responsibility for this even if their staff were the only people with any access to the rather expensive camera. If you are looking to have your items arrive safely at their destination, I would be careful using this company.

Service cost: £600

M25Movers did a great job of moving me, despite being slightly late at the start. I’ve got a whole heap of worldly possessions and furniture, which they kindly carried down 4 flights of stairs – and back up another 2 at the other end!
Even though they were slightly late, they more-than made up for it by working hard and fast. I was quite impressed with their teamwork.
And the guys were very friendly too – so overall, a good experience on a usually-stressful occasion. Thanks!

Service cost: £150

Firstly, we refused to 'rate' the boss of the team on the day because of his threatening behaviour and damage to our stuff. Guess what - he 'rated' himself five stars and published it online. The bully decided to start photographing our things without our permission. Our twins were in tears.

We're in the prcess f getting legal advice against this shoddy company.

Sure, some of the lads were nice but it was their boss then the follow up with the management which has added insult to injury.

Their insurance policy is beyond the joke - we cannot believe how they are getting away with such daylight robbery.

Moving home with two young twins is stressful enough without seeing your things being damaged and ruined. Paying almost a grand for such a horrible experience is well out of order.

We're going to the press with a report on these rip off artists.

Please choose carefully when booking a removals company!

Service cost: £900