Do you remember the time when you were searching for a top rated yet affordable moving company? And if you do recall that stressful period, you probably also remember reading a number of customer reviews and ratings of various removals firms during the hectic hunt for your future professional relocation partner.
It’s customary for people to look for online reviews before they choose to loosen up their purse strings and purchase whatever they want or need. Anyone who’s browsing through customer reviews and overall performance ratings is actually trying to get a sense of what other people have said about a specific product or service – from consumer electronics, cars, clothes, shoes, toys, all the way to hotels, restaurants, membership clubs, car dealerships, movies, and so on.
Of course, removal firms are no strangers to the world of online customer reviews.
Moving house is an expensive affair and the majority of soon-to-be home movers are desperately searching for good ways to cut down their expenses. And of course, an effective way to do just that is to find, with the help of trustworthy customer reviews, a perfectly affordable removal company that also offers high quality services. Make sure your future removal company is a member of the British Association of Removers (BAR).
Learn why your moving review can be more powerful than you think, find out the main ingredients of a great moving review, and learn how to leave a moving review on RemovalReviews.
Why you should write a moving review
Believe it or not, there are several excellent reasons why you should take 10 minutes or so from your busy post-move calendar to sit down and rate the professional relocation services of your removal company. And before you’re too anxious to know whether there will be any benefits for you, let’s assure you that writing a review for a moving company always proves advantageous for the person who’s made the effort to leave it.
You help out other people in need
If you possess a piece of valuable information that other people can benefit from, then the right thing to do is to share it with your compatriots, especially when that act of sharing will only cost you a few minutes of your time. Think of it this way: the brief narrative of your relocation adventure will help other people make a better decision when it comes to hiring a removal company for their own house moves.
Let’s assume that you’ve just used the services of true relocation professionals who took care of all the tiny details – from giving you an accurate price estimation to successfully negotiating the various terms and conditions of your move, from arriving on time and packing up safely your entire home to transporting and delivering all your household items in perfect condition. And now that you couldn’t be happier with how your removals handled the entire move, won’t it be nice if other people benefit from their excellent service as well?
On the other hand, if you’ve just had a miserable move due to the “professionalism” of your hired men, then it’s your duty to fire a warning shot so anyone who’s moving soon is aware of the risks, and thus avoids a headache or two thanks to your timely narrated unfortunate story.
You help yourself
In addition to the personal satisfaction you should get with your words of advice towards future home movers, a moving company rating review can help you in more ways than you might suspect.
On a more basic level, sharing your house moving story will enable you to let go of what’s weighing on your mind and will let you concentrate on the more important tasks ahead of you. Whether it’s a positive or negative overall experience, you can be sure that your brief but accurate description of what your removals company did or didn’t do right will find a score of interested listeners and even sympathetic ears.
More importantly though, online customer removals reviews have dispute solving powers that can be exactly what you’re looking for. If you happen to have a dispute with your moving company which the latter are not willing to resolve in your favour, then your frank account of what they did wrong may cause them to reconsider their stance and reach you to make things right. After all, no moving company, or any other businesses for that matter, can possibly enjoy negative reviews that will eventually tarnish their online reputation.
You reward or punish your removals
Speaking of online reputation, the combined strength of house moving company reviews can really reward or punish a particular removal firm and will determine how competitive that company stays on the market.
If your movers did an excellent job of guiding and assisting you through that tough period of moving house, then you should let everyone know how good they really are. Spread the word! By giving other people the opportunity to use their affordable, dependable and experienced services, you’re also showing your appreciation for your movers’ efforts by helping their business grow. When you come to think of it, a well-written positive review about a moving company can be considered the final chapter of a constructive and mutually beneficial short-lived business relationship.
On the other hand, if your professional partner did a poor job of handling the details of your residential move, then you should definitely let them know about it. Tell your story objectively and honestly, and be as specific as possible when telling the world where they messed up. The message you’re sending out with your online moving review is more than clear – unless the removal company you have just used takes swift measures to improve their service, their foreseeable future of their business will not be as bright as they might hope.
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