Here is a gold plated home moving tip:

Research, research, and research again before hiring a removal company or considering a self-move.

Despair
Hiring a bad removal company is guaranteed to ruin moving day. But choose wisely and you will have an easy and stress-free home move.

There are many benefits to hiring a removal company for your home move, it is safer, less stressful, easier and more efficient, but it is not without risk.

Every single day we hear horror stories from people who have had a stressful home move or who have been scammed before a single box was moved.

The removal company never showed up on moving day. Damaged goods. Damaged property. Inflated prices on moving day.

Or people tried to move home themselves, relying on friends that never showed up, van rental companies that did not have the promised van on moving day, furniture that they could not fit through the door.

The list of things that go wrong on moving day goes on and on.

But guess what? The majority of those people could easily have avoided all the stress of their home move.

Time and again we hear of people who hire a removal company, or choose not to hire a removal company, based purely on price. Or they hired the first one they called, or that seemed like nice people.

Then things go wrong and their home move turns into a stressful, and often very expensive, nightmare.

Think this is just scaremongering? Our database of removal companies is one of the largest in the UK, with reviews ranging from 1 to 5 star on how real people rated the service provided by the removal company they hired.

We would never recommend hiring a removal company with less than a 3-star rating. Often companies with less than 3-star reviews will mean consistently poor service and generally should be avoided.

Good to know: How to complain about a Removal Company

However, no moving company is ever going to get every home move perfect every time, they are human, and we all make mistakes, and some things are just beyond anyone’s control.

But check this out. The percentage of removal companies with less than 3-star reviews for a random selection of 5 places:

London 35%, Edinburgh 23%, Cardiff 27%, Belfast 38%, Maidstone 27%

Scary huh? But taking the time to find the best removal company for your home move will prevent you from being the person leaving the next bad review. And even worse, being the one out of pocket, or with a family heirloom in a thousand pieces.

Check out the ratings of local removal companies in your area.

Removal Scam
Avoid being ripped off by a rogue removal company. Get to know the removal company before you hire them.

Do I Need a Removal Company?

In the majority of home moves, the answer is invariably, yes.

Whilst on the face of it hiring a removal company seems expensive, the value for money factor is far more valid a consideration. Moving home takes a lot of time and energy, with packing arguably being the most arduous task.

Hiring a reputable removal company allows you to focus on other everyday tasks as well as ensuring that your home contents will get the maximum protection from being professionally packed and handled at each stage of the home move.

Of the many reasons to hire a removal company the convenience, organizational skills and reduction in stress are worth the cost alone.

Even smaller home moves benefit from hiring professional removal firms. As we often hear, friends who promised to help you move pull out at the last minute, or the van hire company let you down, or a very common occurrence is that you have no idea how to fit your sofa through a doorway and need professional help.

Of course, costs will always have to be a factor in your home move but there are ways to reduce the cost of moving home. Read the guides below that will give you some cost-cutting tips.

How to Move Home Cheaply

How to Save Money Moving Home and Make a Profit

How to Negotiate with a Removal Company

You absolutely must take the time to choose a removal company carefully. You are looking for a reliable, competent removal company who offers great value for money.

And that term ‘value for money’ is crucial. If a removal company is a bit more expensive than the others, but uses better quality packing materials, or uses 3 loaders instead of 2, and you experience a totally stress-free home move, then the extra cost is worth it.

Great value removal companies are out there, so here is a 5 point plan to help you choose which removal company is right for your home move.

  1. Initially, you need to decide what services you need: a full-service move, help with packing, or just somebody to load and transport your household goods. You may even need storage. Once you know what services you need you can start to narrow down your search.

Essential reading to find out the different ways to move home:

What is a Full-Service Move?

Moving Home Yourself vs Hiring a Removal Company

  1. Get about 3 or 4 quotes from reputable removal companies so that you can determine what the average cost for your home move is going to be.

Must do: Get a quote from reputable Removal Firms

How much does it cost to hire a removal company?

  1. Choose a good removal company review website to help you begin your search for the best removal companies near to you. Not all review sites are equal as not all review sites take the time to filter out fake reviews. Check whether the site requires payment from the removal company to be listed, as the reviews are sometimes more biased if a company pays to be on the review site.

Check out How to Make Reviews Work for You

  1. Ensure that you have an in-home survey done by the removal company which will ensure your removal quote is accurate and will give the removal company the opportunity to create a moving day plan for your home move.

Good to know: What to expect when hiring a Removal Company for the First Time

  1. Compare the removal companies that have given you a survey to ensure that they meet all your requirements.

Useful Information: How to Compare Removal Companies

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Things to Consider When Hiring a Removal Company

You will be entrusting people with every possession you own when you move home, so it makes sense to ensure that the removal company is trustworthy and will provide you with the level of service you expect at a reasonable cost.

Every home move is different and people have different priorities and needs. Here are a few things that you may want to consider when hiring a removal firm:

Insurance:

  1. What level of insurance does the removal company offer?
  2. If you have particularly valuable items is the insurance sufficient to cover repair or replacement should the worst happen?
  3. Do you need cancellation cover?
  4. Is it worth having key delay cover?
  5. Will your household insurance provide any cover during your home move?

Further reading: Home Moving Insurance-do I need it?

Specialist Moving Services:

Baby in Moving Box
Moving home is the start of a new life for all the family. Protect all that is special to you by hiring a reputable removal company.

Moving items such as pianos or antiques requires specialist moving skills. Do the removal companies you are considering hiring offer such services as custom crating or have the required equipment to move a grand piano?

Good to know: Packing Antiques and Valuables and How to move a Piano

Storage:

Even if you don’t think you will need it, having the back-up option of storage can prevent a disaster on moving day. For example what if someone pulls out of the moving chain or the keys to your new home are delayed in being released and you need overnight or longer storage.

How to Choose a Storage Unit

What Items Can’t a Removal Company Transport?

Due to health and safety, there are certain items that removal companies will not move. Whilst this is usually fairly generic in that anything that poses a danger to the movers is prohibited from being loaded on the removal van, if you have specific items that you think may be hazardous check with the removal company.

Worth Reading: What Items Can’t a Removal Company Transport?

How do I Choose a Removal Company?

Using the points above you are well on your way to choosing the right removal company for your home move.

But there is also the question as to whether it is worth hiring a removal company who is part of one of the removal industry trade bodies.

Sometimes accredited removal firms are slightly more expensive to hire than non-accredited companies but the level of service and safeguards for your home move are usually enhanced.

For example, there are levels of professionalism that the removal company must meet and adhere to as well as signing up to a set procedure to deal with any complaints that may arise.

The trade bodies also offer an arbitration service should a dispute arise between yourself and the removal firm.

Learn more about removal trade bodies: Home Removal Industry Associations and Trade Bodies

Good to read: How to Choose a Removal Company

There is a whole library of moving tips and hacks to make your home move easier and cheaper. Be sure to check it out here.

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