Hunts International

We hired Hunts as a local company to move us to Spain. We made it clear we did not want to use sub contractors and was coming to them as they were local and used their own vans. On the day we were moving, a non english speaking , European sub contractor was sent in a plain white van. Obviously we called to express our concerns as we were very clear on this point but was accused of being racist, on more than one occasion which I can only assume is a tactic to make you shut up and back down.

Our fears of a subcontractor was confirmed and in the middle of the sea we were called to say we needed to pay €3000 fine to release the vehicle ( or the vehicle wouldn’t be reaching the destination). Even with 5.5 hours notice, Hunts International decided to tell us 5 mins before they closed for the weekend.

As much as they pass the blame to the sub contractor, my agreement was with them. They came twice to my house to measure so they were responsible for booking the correct sized vehicle. The vehicle was overweight but I’m sure no one actually knows the weight of the contents of their house, this is a professionals job which HUNTS definitely are not. The BAR have confirmed that the fine was the drivers responsibility and that HUNTS should have measured the contents of the house accurately or informed me the vehicle was overweight and illegal before they left.

After a lot of heartache we hire a local company to collect our belonging which was a battle in itself as our belonging were held to ransom. Luckily my partner is Spanish and could converse with the local police. At no point did Hunts allow the belonging to be released, this was the driver who was worried he was going to be arrested for theft.

AVOID at all cost, don’t make a stressful time more stressful by using this company.

I have waited to calm down before making this review however I would not feel comfortable if someone making a big move was put in this situation and made to pay because they had no other options.

Using a company because they are local isn't always the best option and I wish I has gone with the recommendation I was given. http://www.matthewjamesremovals.com .

Service cost: £2500

A 'compulsive mover' friend of mine recommended Hunts to me. She is very organised (and moves house a lot) and I therefore reckoned her judgement would be good.

Hunts patiently put up with our buyer's people fiddling about and mucking us around every step of the way; to the point the planned move wasn't even certain till a week or so before.

So when the friendly, young Hunts removal lads arrived on time; smiles on their faces, efficiently got everything loaded delivered and unloaded (with a careful and slightly amazing strength) - it all felt super efficient and stress free in comparison to the palava of selling (and staying up all night beforehand doing the final tidying and packing!).

Service cost: £1586

I was horrified with the services provided. Several of our valuable antique furniture which had been in the family for generations we're greatly damaged (tablets without legs, damaged surfaces, pieces of wood detached, etc.). I regret that I cannot attach the pictures taken by my brother and my sister of their damaged furniture, I can only attach mine to back my claims. The whole organisation was sloppy. Pieces of furniture arrived at the wrong place and had to be re delivered twice. They would not let us contact the drivers to prevent or rectify any mistakes in good time. They were unable to confirm the date of delivery to my brother until 2 days before. We were just lured by the very reasonable price, unfortunately the service was worth much less than we paid. We are now going through the pain and bureaucracy of insurance claims and trying to get a partial refund for the chaos and the inconvenience caused. Guess what? They will be talking to their manager!

Service cost: £3300

My removal was for an eclectic load of stuff from my rural location in Herefordshire to an equally rural one in Brittany. Pick-up was easy and efficient - the men and van arrived exactly when they said they would. Delivery was the same. We were kept informed at every stage. We didn't have a lot to move - basically a load of big odds and s#ds - but Hunts were helpful in helping us to assess the cubic capacity, the price was competitive and they did what they said they'd do. It all arrived safely and was put where we wanted it. A professional, friendly and helpful service from everyone in the Hunts International team. Recommended.

Service cost: £540

Hunts successfully moved us from Warwickshire to North Yorkshire, at the end of last year. Competitive in price we were impressed with the estimator's understanding and attention to detail - we wanted to move a number of precious plants from the garden together with the content of the greenhouse etc.

Hunts were brilliant in packing everything the day before - staying to make sure that everything was done to our satisfaction and clearly labelled.

On moving day the crew worked right through with only a short lunch break, fitting the suite into protective covers, dismantling wardrobes and beds and carefully labelling screws etc. They stayed until everything was safely in the lorry and trailer, walking round with me to check we were happy before taking everything away to the depot overnight.

The next day they arrived before time at our new house in North Yorkshire and never a complaint about the 2 hour wait before we received the keys. Even knowing they faced the long drive back to Worcestershire, they took trouble to ensure everything was in the correct place and that all of the doors on the furniture were aligned perfectly. No breakages and no damage - all went like clockwork.

The professionalism of every one of the crew was impressive and I can certainly recommend Hunts to anyone looking for a reliable moving service.

Peter Farrall.

Service cost: £3000

We have been very pleased with the service and professionalism given by Hunts. We had two great chaps who moved all our items into storage in February - they worked so hard and were polite and very considerate of our items and the house we were vacating. Items were then stored for 4 months whilst awaiting completion of new house. The move from storage to new house was not without issue and we had to change dates several times and Hunt's were so helpful and accommodating throughout. The move into the house was done just as efficiently as the removal. Our piano tuner came the day after and was very impressed that it did not require tuning as it still had perfect pitch after the two moves and storage. He will recommend Hunt's to any customers looking to move pianos in future. Thank you to everyone at Hunts from removal guys to staff in the Offices who have been so helpful.

Service cost: £600