Hawaiian Moving Pros

From the beginning of my relocation from Hawaii to California there was multiple miscommunication on the companies part that they conveniently pass the blame into me. Upon delivery of my items in California it appears that my sleep number bed was slashed and my 70 inch television destroyed. I paid them to pack and moved my items. They took photos of the good/excellent condition items and prior to packing and shipping. So I submitted a claim for replacement or reimbursement but instead was offered an insulting about of .60 cents per pound for the items. Apparently they don’t a) want to the right thing 2) don’t value their customers 3) don’t value the money earned for the items.

Bed valued at over $6000.00 - $60.00

Smart TV 70 inch valued around

$ 899.00 - they offered $90.00

Nope the above are not typos.

Move size: 2 Bedroom Home Service cost: $8000

Awesome company! I’ve never used a moving company in the past when moving (just used USPS and sold/gave away bigger items) but this time around we wanted to use a moving/shipping co. because we had items with sentimental value and with the economy right now we didn’t want to rebuy everything. I received a lot of calls and quotes from various companies but Hawaii Moving Pros was the only one that actually worked with me to bring down the price by telling me what the price would be minus this or that item. In the end I was able to ship 10 med size boxes, 4 15-gallon Rubbermaid containers, and enough furniture to be completely satisfied. Total was apprx $3,450. The pick up from Portland was smooth and the movers took care of our items; drop off was also smooth. No broken or missing items, and being in Portland I believe they had to transport our goods to CA first before shipping out. I had already told myself to expect a crushed box or broken items because it‘s a long distance move, but everything arrived the same way it was picked up! I will say that we were very intentional in the way we packed our boxes, leaving no empty space in our boxes to help avoid them being crushed by weight and movement; the movers actually commented saying we did a good job packing our boxes.I worked with Mo in the beginning who was so kind and helped with figuring out the pricing. Then we worked with Edward (super nice and friendly, too) who coordinated the entire move to and from. Both stayed in communication with us 100% of the time, which really eased my anxiety. There were a few times when I called to follow up but it had more to do with my anxiety vs. them not being in contact — and each time I called they were friendly and reassuring. Payment was a breeze, and they are very clear with their instructions. I would totally recommend Hawaii Moving Pros!

Move size: 1 Bedroom Flat Service cost: $3450

This is a horrible!! They will tell you what you want to hear. Once you have signed the contract things go south. Believe the poor reviews. I didn't and I suffered for it. A computer monitor missing (stolen?). A 55" monitor damaged; cracked from edge-to-edge. Once they deliver your goods and leave as fast as they can, they go silent if you need to talk about damaged goods. Was assured my e-bike with battery could be moved. I had to leave this $2500 bike behind because the mover refused to put it on the truck even though we were continually assured it could go as long as the lithium battery was in a steel box, which it was. The rep outright lied. The manager says he bent over backwards for me, yet I paid for a service I did not receive. The lady that takes payment is just plain rude; just pay your money and shut up. I wanted to cancel but they started doing these things when we were too close to the move date and I didn't have time to hire a different company. PLEASE believe the bad reviews and look elsewhere!

Move size: Studio flat Service cost: $4491

Moved from LA to Oahu and my items came in less than 30 days. Movers in LA were awesome. They wrapped everything so well and we’re great with the cubic feet. My items came under 30 days and not one item was broken. I have an ikea mirror, ikea dresser, Tv stand and coffee table. All particle board and not one thing broke. I was extremely impressed. Not one thing lost either. Honestly I’m still impressed on how easy and honest this whole process was. I highly recommend Hawaii Moving Pros.

Move size: 1 Bedroom Flat Service cost: $9300

My moving team in Kamuela, Hawaii were friendly, professional, neat and tidy. They laid walking runners on my hardwood floors. My 65" TV, desktops, monitors, 13 Home Depot totes filled with power and hand tools, glass art and had-to-keep 600 lb massage chair were safely packed and moved out.

The LA team was equally professional and handled delivery with great care. Everything arrived in great shape.

Shout out to the Hawaii office team who moved my pick up date twice to accommodate my changing work schedule and regular updates. I appreciate the Kokua (help.)

You all deserve this 5 star review! Mahalo

Move size: 1 Bedroom Flat Service cost: $5013

We used Hawaiian Moving Pros because they offered us a consolidated shipment at a smaller cost that other companies wanted to charge us. We didn't have much furniture (a Sleep Number king size bed was the main item), plus about 70 boxes. We found the cost was well worth the move. The company that picked up our items was from Dallas and was absolutely wonderful. On the Hawaii end, the group that unloaded us was also great. Would definitely recommend this company for your moving needs.

Move size: Partial Move Service cost: $9200

From the onset of contacting Hawaiian Moving Pros, the process went very smoothly. I especially appreciated the constant communication from the moving coordinator, Chris, then James when the items were picked up from CA, placed on the shipping vessels then delivered to us in Hawaii. The crew of men at both locations who physically moved our items were professional, courteous, and helpful. I have already recommended this company to friends of ours.

Mahalo for your help in making this move manageable.

Move size: 4+ Bedroom Home Service cost: $15807