Hamiltons Removals

Hi,

I just wanted to say how disappointed I am with Hamiltons. There we’re many items of our delivery that went missing and didn’t turn up and also most of our furniture were damaged in transit. When we contactedHamiltons to discuss this. We were told that we were out of their deadline date to apply on the insurance.

It’s a such a shame as the two men packing up the furniture and loading the trucks we’re great but unfortunately with two rugs and many boxes going missing we would not recommend Hamiltons to anyone! Sorry!

Move size: 4 Bedroom Home Service cost: £6700

Hamiltons have been perfect! Tony Smith with the initial survey, was extremely helpful, knowledgeable and reassuring. They were accommodating with last minute date changes. Ample boxes and packaging materials arrived promptly. Jay unexpectedly and thoughtfully managed to arrange additional and welcome assistance.

To top it all, the crew, Kerry, Mick, Chris, Ralph and Rodney on both removal days were a great team! They were hardworking, accommodating, patient, considerate and most of all, polite and respectful!!

We are in between moves, and just hope that Kerry and his team will be available once more. Thank you Hamiltons!

Move size: 4+ Bedroom Home Service cost: £3300

Had a brilliant experience of using Hamiltons. Movers arrived early and asked a handful of questions and then got going without us needing to do a thing. A couple of pieces of furniture wouldn't come down the stairs but they happily found other ways of removing them.

Arriving at the new house they sent a few extra movers to get the job done quicker. We were fully moved in by 2:30pm, everything was moved without damage and put where we wanted it.

I wouldn't hesitate to use Hamiltons again. They made a potentially stressful day an absolute breeze.

Move size: 3 Bedroom Home Service cost: £900

This was our first house move for 19 Years and with the amount we had to transport , over 50 boxes of books , 15 crates of records ,not to mention an olive tree which took 4 of your team to shifts, countless plants and a piano to boot I was a little worried pre move .

But from the initial survey by Robert Foster back in May to the eventual delivery to our new home last week, which was completed by your team of Sam, Sam, Lewis and Eddie any concerns we may had had disappeared.

I know Hamiltons have probably seen it all before but a BIG thank you from both of us.

A wonderful professional friendly experience.

Move size: 4+ Bedroom Home Service cost: £2500

We were very pleased with how our move went, and the team of 4 were very efficient, very pleasant & made the removal a very easy one for myself & my wife, and we are now settling in well.

Although the last time we moved was 30 years ago, we have used Hamilton's for my Mother's house move to Stamford, and my Mother in law's move from Bury St. Edmunds to Ipswich. These both went very well & hence why we had no hesitation in using Hamiltons again for our own move.

Move size: 4 Bedroom Home Service cost: £1144

Hamiltons have moved me 3 times in 3 years and I would never use anyone else. Their staff are extremely helpful, friendly and professional. They consistently deliver outstanding customer service, are respectful and take excellent care of your belongings.

I used them to pack up everything the day before completion and then to move me from a three bedroomed , second floor apartment to a two bedroom house.

Their customer service training and staff recruitment process must be good as they are consistently, efficient, professional and friendly. Thank you in particular to: Astral, Toby and John, all of you are ….a..maz…img ?

Move size: 3 Bedroom Home Service cost: £1420

Hamiltons were brilliant helping us through a move made stressful due to conveyancing firm at bottom of our chain being cyberattacked on what was supposed to be our moving day. We and Hamiltons spent hours waiting on two separate days, they then had to take our belongings back to their depot offload and store for a week before finally bringing back to our new home. Jay was very calm and reassuring in sorting everything out. Nick , Luke and the other two young guys did a great job of removing everything from our home. Then on last day Nick and Luke patiently offloaded our belongings into our new home

Move size: 4 Bedroom Home Service cost: £2975

I have already written to Jay at Hamiltons to thank them for the excellent service that we received during the move. What we liked. 1) Jay did a great job from beginning to end. He telephoned me regularly with updates and to make sure that we were happy with everything. He returned my calls promptly and was always reassuring and helpful.  2) We had a great crew (it was a big move) who worked so hard and nothing was too much trouble. they are very polite, helpful and professional.  3) Everything was well packed with special items receiving extra care, nothing arrived broken! We're not planning to move again for sometime but we will be recommending Hamiltons to any family/friends that are. .

Service cost: £300