Gentleman and a Van

The service we received from Gentleman and a Van for our house move in London was truly excellent - very professional, trustworthy and really great customer service at all times. We got a good value quote that included packing, dismantling and putting back together furniture, all this done by 3 gentleman and all done on one same day. We were impressed with the staff - professional, very efficient time-wise, honest and dedicated. They took good care of all our items, nothing was damaged. I highly recommend this company based on the experience we had.

Service cost: £984

Gentleman & A Van provided a very good value, professional 'moving' & 'storage' service from start to finish. At every stage, the service was excellent, from initial enquiry, the move day itself thru' to the finish day of our storage contract ending. Gentleman & A Van, dealt with two/three last minute requests without fuss, and at the end (having used the storage facility for 8 months) refunded monies for 'unused' storage promptly.  On the move day, the team of four were all very hard-working, considerate at all times, careful with protecting all fragile/vulnerable items/furniture ensuring all suitably well-wrapped - the team were undoubtedly on our side! We unreservedly recommend Gentleman & A Van.

Service cost: £1200

A friend of mine had used Gentleman and a Van and had reccommended them to me (although they are London based they also do Surrey moves too which is where we were moving from) and I'm so glad she did. I found Gentleman and a van to be extremely professional and helpful and gave us great advice on moving and how to make the process easier and less stressful which we really appreciated as we have children and a cat and dog so we were not looking forward to the upheaval. We were moving from one town in Surrey to another. First our house was packed by two gentlemen who were extremely polite and friendly and very hard working. They had all the necessary equipment to ensure all our things were safe and well packed. Time and care was taken over packing everything and nothing was damaged or marked when we unpacked in our new house. They were also very methodical when it came to the packing and kept everything together which should have been together and labelled the boxes really well (they even put stars on the boxes they thought we would need straight away which was very helpful). We moved the day after the packing was done (they packed all last minute things for us on the morning of the move). Three vans and four men arrived promptly and all our things were loaded very carefully onto their vans and if necessary covered with blankets to protect them. We moved out of our house at about 12.30pm and the gentlemen and vans were waiting outside our new house for us to get the keys. By 3pm we got our keys and before any unpacking was done the removers asked us to take them around the house and tell them which room was going to be what so they knew exactly which room to put the boxes and items of furniture in. Everything was unloaded carefully and put into the right room ready for us to unpack. It was amazing, I was expecting the whole move to be really stressful but it went like a dream and it was all down to the professionalism and hard work of the gentlemen who helped us. I can't recommend them more highly very reasonably priced, hard working professional company.

Service cost: £1300

Brilliant service - the 2 removal guys doing my move were curteous, friendly and incredibly efficient. They were completely professional and I was quite surprised by them considering the amount of removals companies I have dealt with over the years. They wasted no time in moving everything and didn't stop at all. They cared about my things and were really tidy and checked where I wanted everything at the other end. Although they were late, they called me in plenty time to let me know this and the reason was valid. I can't fault them and I will certainly be using them for all my future needs. A complete example of how removal companies should be. .

Service cost: £300

We saw Gentleman and a Van moving another company into our new office premises a few weeks before us and were very impressed with their manner and the way they handled the difficult entrance to this building and the stairs. We were not disappointed on the day of our move..3 very smart, very strong and very willing lads turned up and even though our office is on the 4th Floor up some very steep stairs and they were moving heavy office equipment, there was not a murmur of complaint..they were absolutely charming through out and I would recommend them to anyone.

Service cost: £1000

As an interior designer, Ive worked with many moving companies.  Ive also moved personally three times in the last three years.  I can honestly say that this was by far the best company I have worked with.  From the sales team, to the moving crew, everyone was extremely friendly and professional.  On the day of the actual move, the movers went above and beyond to fit large furntiure into small spaces and moved pieces within the house when I changed my mind about the layout. I moved within London from a 2 bedroom mews house in Marylebone to a 2 bedroom house in Chelsea.  The team arrived on a Thursday, packed us up and moved out on Friday morning.  We had everything moved in by Friday at 6pm.   I would definitely use Gentleman and a Van again and would highly reccomend them for their exceptional service!!

Service cost: £1800

Before my move, I asked 4 removal companies for a quote, did my research and although Gentleman & a Van were not the cheapest I chose them based on the professionalism that they had handled the process of coming over and preparing for the move.  As I was moving a one bedroom flat from SW3 to EC1 - I was told I needed 1 day for packing and 1 day for moving (the services I had hired them for).
Day 1 was packing day - the guys arrived a bit late but called in advanced and advised that they would be 15 min or so late.  They started bringing up the boxes to the flat - and as they started packing I started getting a bit concerned as they (1) starting throwing things that contained glass into boxes unwrapped (until I spoke up) and (2) weren't sure how to pack the glassware that we still had the original boxes for (I ended up packing them) .  I just figured I was too selfaware and tried to stay out of their way (to extent I could). Then promptly at 4 (even though about 40% of the flat was yet unpacked) they said they were leaving and would arrive next day for moving day. 
Day 2 - they arrived 30 min late (no phone call).  Then they proceeded to spend the next 5 hours packing (what they should have packed the day before).   About 3 hours in they decided that the van they had brought was not big enough so they called for a small van to come as well to assist with the move.  They finally managed to pack up the first van to leave for the new flat at 3 pm.  Fortunately my husband had taken the day off as well (otherwise I am not sure how we could have coped) because for the next 6 hours 2 vans had to make 2 runs each back and forth between SW3 and EC1 in order to deliver all of the furniture with him going to the new flat and me staying at the old flat waiting for the removal guys to return. Finally in order to make sure that they finished by 9;30 at night, my husband started helping them bringing up the boxes and furniture (at the new flat) while I started helping them bring down boxes and furniture at the old flat.
The amount of furniture and items we had could not have come as a surprise - that is why James (one of the owners) came to do an assessment and gave us a quote based on that assessment.  Why the company would send an inadequate sized van plus once requested a small truck plus 4 guys on removal day (and 3 guys who knocked off early on packing day) I will never know.  I will never recommend this company and will actively discourage anyone from using them. .

Service cost: £1700

I have moved house many times over the years, and I have never found that perfect company who understands what it means to have your whole life's possessions in someone else care, until now that is!
 
Simply Gentleman and a Van are the best removal company I have ever used, they were courteous and very professional form the very first contact to the final invoice.
 
The 2 gentlemen (and they certainly were!) who removed me form one London location to another, arrived exactly on time, wasted no time in understanding my instructions and got straight down to moving things, I even felt confident in leaving them sets of keys, for both properties and asked that they lok the old one up and drop the keys through the letterbox.
 
None of my possessions went missing, or were damaged, and all were placed where I wanted, even to the point that they went above and beyond in getting my washing machine into place as the new flat I am in, has a specific place for the washing machine, and the builders didn't line them up exactly, so lots of physical moving was required!
 
They even set my bed up, with the clips, and placed the mattress as it should be with the label showing the right way round!
 
All in all I wouldn't hesitate in using them again (I hope I don't have to move, but if I do I know who to call!) I would recommend them to anyone in the London area to give them a try and see for yourself what a great removal firm should be!
 
As for the price, they were the cheapest quote I got, and I didn't have to haggle either!

Service cost: £420