Earth Relocation

I shipped my goods from Georgia-US to Latvia in a 20 Ft container.

Earth and their agents worked in a great combination to deliver our goods timely and smoothly. I found Earth Relocation online and gathered few quotes. Earth's rate was in the range of others but my experience with their sales and operations team was very good. Everything was delivered in order and service was as promised.

Would recommend to others for sure, I see they have mixed opinion online but my experience was worth talkign about.

All the best,

JM

Move size: 3 Bedroom Home Service cost: $6500

I have left a similar review with the Better Business Bureau. Earth Relocation was hired as the US partner in my international move. Many questions were asked about their capability and capacity. They gave assurances that they could meet my needs. However, every item that they packed was irreparably damaged. The final packing of many items once they arrived were atrocious. Literally 1 layer of saran wrap on fragile items. I am incredibly dismayed as these items are impossible to replace. Additionally, their numbering system was incomplete and inaccurate. Some items had question marks with numbers and some with multiple stickers which has led to missing boxes. All attempts to call them have been sent to voicemail and ignored. Their partners abroad are equally problematic. I have been trying to get a result for the last 160 days from any party involved. The quality of service, avoidance of contract terms, and their nominated insurers are incredibly poor. Furthermore, due to the incredible length of time this has been ongoing, I am unable to work with my credit card company to recoup anything.

Move size: Partial Move Service cost: $8000

I have moved all over the world and have never experienced such unprofessionalism from a shipping company. The men were lazy and packed badly, Furniture was vandalized and willfully broken.An hour after I was due to leave for the airport, I was still overseeing my belongings being packed. Instead of unhooking the bed joints, a very simple process, the men violently bed solid brass brackets to wrap two separate parts together. As a result, my wife and I had to sleep on the floor while we tried to find replacements. The company claimed it had happened "in transit". Inventory was a also joke - the list stopped at 129 boxes. When they arrived some were numbered in the 300's. Many numbers were duplicated and almost none of the listed contents matched the actual contents, making the delivery of my goods a long and painful process. The after service was even worse - no attempt to apologize or rectify the situation or accept responsibility. Despite the emotional stress caused, the time spent repairing or replacing damaged items and all the problems caused, the company's response has been either silence or to tell me it was my fault. I have had to pay an extra $5,000 because of Earth Relocation's poor work - again with not so much as an apology from the company.

Service cost: $8000

My move with Earth Relocation was overall very good, the move cost was within the range it was estimated as. Their local rep in Canada did a per move survey at our Toronto Apt and then our sales person from Earth provided the estimate with approx cost for the move, customs procedures and all the fine details via email. We received the final invoice which was roughly 7% over the estimated amount but this difference was anticipated by us and also my sales person hadexplained us in detail about the volume additions due to crating of HHGS. Our shipment arrived few days before we could take delivery and Earth Relocation stored it for us at their facility in NY.
Would definitely recommend their service! Thanks again. .

Service cost: $6000

I just received my goods at my new home in Lima last week. The moving company “Earth Relocation” was chosen by my employer to relocate our personal effects from Dallas to Peru. My company received 3 quotes and decided to go with Earth Relocation based on their competitive pricing and professional approach. The rep of Earth Relocation initially conducted a phone survey with my wife and later they arranged for an in home estimate. This is highly recommended for any international move and our rep at Earth Relocation mentioned to us that he will not be sending in the final quote to the company until a physical estimate is done. Rest of the 2 companies, just sent us survey sheets to be filled out and based on the same submitted their quotes. Since Earth Relocation wanted to have a survey done, it also brought considerable amount of trust to us. We moved from a 2 bedroom apartment and our goods were moved in a 20 FT container. Their local partner coordinated the pack dates with us and Earth Relocation’s office collected all the shipping documents from us weeks in advance thereby avoiding last minute stress. They also gave us very detailed input on customs regulations for importation of our appliances as it can get very complicated in Peru otherwise. One of my colleague’s refrigerator was stuck with Peruvian customs for 5 weeks and we were horrified by that story. But in our case, thanks to the advanced preps made by Earth Relocation, clearance in Lima went very smoothly. The crew arrived half an hour late on the pack day but they completed almost 80% of packing on the first day. On the second day, they packed our beds etc  which was convenient. The goods were loaded into the container outside our residence and the crew finished loading the goods by noon time on the second day. In our previous move, we were rushed by the moving company to finish everything in one day but this time it was smooth. The crew packed all our fragile items very well. we just received 2 picture frames whose glass broke when they arrived but rest of the items arrived in perfect condition. Earth Relocation’s agent in Lima was very cordial to work with and was very attentive to our requests. Overall, our experience was good and we shall definitely contact them as my assignment in Lima will complete in two and half years and we will be moving back to the US.  .

Service cost: $7500

My wife found Earth Relocation on Google and she received a quote for our move to Antibes, France along with 2 other quotes we compared from movers in New York. We returned to France after my 28 months project in NYC. We moved a 20 Feet container through Earth Relocation. Actually we finalized a different moving company in NY looking at their online reviews but the company asked us to change the move date 2 days prior to the pack date. They gave us a lot of hard time for us to even get our deposit back, beware of such companies. Earth Relocation came to our rescue at last minute and accomodated us at such short notice. They were busy and therefore they could only send their crew around 2 PM on our move day. They packed and finished the job on second day after everything was done nicely. Our final invoice was within estimate which helped as we had a budget given by my employer. The communication sometimes took a bit longer but everything else went ok and promptly. Goods were received in the estimated time frame and overall we were satisfied with what we paid for.  Thanks, TA.

Service cost: $7500

This is my review for Earth Relocation. 1-Prompt. Earth relocation is very prompt. Starting from the survey of the house to actual  pick up & to ultimate delivery.I had almost zero waiting time in all the above instances. 2-Communication. Earth reloc scores high points on communication as well. I was called before pick up & also informed well in advance for delivery. 3-Documentation: Documentation is very clear & crisp. No surprises at the end of the move 4-Breakage: I had taken transit insurance just to be careful but there was no breakage of any kind. I got all my goods in satisfactory condition. 5-Flexible: I had to store my goods for a couple of days. Earth reloc was flexible enough to provide free storage for 30 days & shipped on confirmation. 6-People: All the folks involved in the move were very professional & cordial at the same time. Due care was taken to pack & ship the goods. Earth reloc is a no hassle mover. They are professional , communicative & very efficient. There could be some noise on price/premium that you may need to pay but it worth the quality & peace of mind. 2 thumbs up!!

Service cost: $3200

Thanks a lot EARTH RELOCATION !! 
I was moving from New york to LA. One of my friends who had AN excellent experience from Earth Relocation recommended me their name.
I had some delicate pieces of art, very expensive China and I was worried if they would be able to deliver it intact. But full marks to Mr. Samir Shah ( My contact person ) and his team. 
They are polite , efficient and ready to help always.
Thanks a lot Eath relocation !!
 
 
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Service cost: $1000

Not only did the estimate given was 30% OFF what they told us, our things were packed so badly, we wished we did it ourselves. We had damages that could have been avoided if some thought had been put into the process.  And now after the second shipment has arrived which happened 3 months after we moved, we find our things (artwork included) missing and a mystery box (someone's sofa cover and tv stand) in its place! Have not heard from anyone from Earth Relocations as of yet, the lack of customer service is shocking. This company is horrendous.. I urge people to pay more for a trusted moving company and not be swayed by a lower estimate, which is a LIE.  .

Service cost: $8500