Cobra Van Lines

2019 The broker company had their license revoke of course they just change their name. I was quoted Mar 1st delivery date and I must pay cash or money order only the driver showed up on Mar 13 at 9:00pm money first then they started throwing me things in front/garage door I paid for them to put my furniture together the driver refuse he even asked for additional monies I refuse then I had to state I was calling the police one of the helpers cut himself so I when to open the box stated medical supplies the driver screamed at me and stated open when we leave when they left they throw all the trash from the truck into my yard upon leaving

I later found out I had over half my things missing boxes filled with newspaper I took them to small claims court they even disconnect on the judge I won the case not only in TX but NJ they now refusing to acknowledge the judgement if they direct you to CSIPROS they are worthless offer me $9.99 on over 50K worth of damages and missing items.

Move size: 3 Bedroom Home Service cost: $5700

Cobra was subcontracted by a broker who hired them to complete my interstate move. I was provided a quote that I found resonable given other companies' estimates.

However, on the day of the move, the movers show up and make claims that my motorcyle is "too big", my mattress is "too big", and the $3,700 @ 585 Cubic Feet I was initially quoted were now $6,700 @800 Cubic Feet.

They threated to leave if I didn't agree with the new price estimate and I would lose my $1,100 deposit if i did.

I refused to ship my motorcycle through them and made sure to take pictures of my belonging inside the trailer before and after they were unloaded. I tipped the movers as suggested in the contract and ended up paying $5,800 @664 Cubic Feet (without the bike).

I then provided irrefutable evidence that my belongings occupied under 500 Cubic Feet, and even with the broker company advocating on my behalf and requesting a refund, they simply denied it.

I am now being reinbursed by the broker but strongly urge anyone looking to move to never trust Cobra. Zero stars

Move size: 1 Bedroom Flat Service cost: $5800

Moving can be an anxious process, with many concerns. From the moment we met Elijah, we felt he was competent, capable and honest. He put us at ease, and guided us how to best prepare for moving day. We met his crew, and they were friendly, efficient, and quick. I pointed out my boxes with fragile items and urged them to be more careful with them. I was reassured with a smile, "We treat all your possessions as fragile items". Elijah and his crew spoke kindly. There was no shouting or barking of orders. Throughout the day, we felt like friends, and they wished us well, with blessings when we parted. I was afraid moving would be a nightmare, but it was more of a dream come true , as we embark on our next chapter. It was the BEST possible experience. We highly recommend Cobra Van Lines Movers.

Move size: 3 Bedroom Home Service cost: $6500

I could not believe the number of damaged or crushed items that came off their truck, and several pieces were missing! They only pay you 60 cents per pound per damaged item, unless you pay a much higher price for their services. And they will come up with some reason to make you pay extra in the end! Both at pick up and delivery, I had to pay $760 and $500.

They also suspiciously did not want to leave any paper trail of the money they receive, insisting I pay in cash. They would not accept my debit card, so I had to wait until the next day to get them a money order, and they tried to take my receipt, too. The postal office told me , “Absolutely not. Those belong to you”! Pay for legitimate, well known movers! Cobra is crooked (no paper trail), and could care less about your items.

Move size: 3 Bedroom Home Service cost: $8824

Anyone who uses this Company needs a Guardian. You have to be crazy to use them. They want to extract the most amount of money and give you the least and most horrible service. The truck came ten days late, with a dead beat driver who did no work,and then tried to hard sell a tip out of me. Boxes had been torn open, furniture damaged, pieces missing. I made the mistake of using a BROKER, National Van Lines, who hooked me up with this dreadful outfit. National Van Lines never disclosed that they were a broker who owned no trucks, and themselves did no moving. They took a commission for arranging the move with the worst possible moving company, Cobra Van Lines. I am not usually that stupid. People need to make a complaint with the Interstate Commerce Commission to put this lousy company out of business. I am.

Move size: 4 Bedroom Home Service cost: $16000