Average service price

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£ 1074
Local move average
8% more than market avg.
£ 1575
Long Distance move average
2% less than market avg.
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Review summary

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81 reviews

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Gill Burn
Sep 15, 2023
Long-distance move from Highland to Northumberland

Move from the Highlands to Northumberland

The Inverness Team did a brilliant job for us.

Their quote was competitive and through good planning they overcame the access challenge presented by a low bridge and narrow lane to reach our new house.

The crew were really efficient and packed our belongings into the vans with precision and care and when delivering to our new home they unpacked amazingly quickly. They were cheerful and friendly.

Overall, our experience was excellent - Clockworkshas a very professional set-up and we would recommend Clockworks 100%.

Move size: 3 Bedroom Home Service cost: £2940

Official company response

This is all fantastic to hear. Thanks so much for the review.

Claire Starr
Jun 20, 2022
Long-distance move from Edinburgh, Midlothian to Inverness, Highland

Reliable, fantastic service

Right from the first contact, I was listened to, supported and felt cared for.

Everything was clear to understand and it made what was a hard move much easier. The guys arrived on time and took great care of all my things, remained calm and kind throughout, despite it being heavy work and hot conditions.

I honestly can't recommend them highly enough and if I were to move again I would choose them

Move size: 4+ Bedroom Home Service cost: £4000

Official company response

Thanks so much for taking the time to review our services, we really appreciate it.

David With
Aug 17, 2023

AVOID AT ALL COSTS

AVOID AT ALL COSTS

They offered a competitive price. They then sought to increase through extras. We helped them pack up. There was some waiting time. They called to tell me on the day to let me know what the price for waiting time was. They refused to unpack my things including essentials that I needed for my 5 year old and 2 year old until I had paid a bill set by them on the day. When I complained, I was told that it was my choice to help them (increasing the waiting time) and that it was my fault that they arrived early (increasing the waiting time). It is a company that puts money before their customers’ interests. If you do not want to be held to ransom and if you need essentials for your kids, use a company with integrity.

Move size: 3 Bedroom Home Service cost: £1300

Official company response

Hello David, thanks for leaving your review. We really appreciate all feedback and we can assure you that our company was founded on integrity and an entirely customer focused approach. We endeavour to make the moving process as simple for our customers as possible…by moving them like Clockwork. We provide a Waiting Time Waiver to all our customers for their peace of mind. This is not something all removal companies offer but it is a way we can reduce stress during move day. Our customer’s find that the Waiting Time Waiver allows for stress free delays caused by solicitors. Unfortunately your conveyancing process caused a 2 hour delay to your move. This meant we had four employees waiting for 2 hours. I’m sure you can understand that this, in turn, increases the move costs. We then sent out two further crew members to get the move completed on time which were, again, additional costs that could not be factored in beforehand. We are sorry that additional charges were applied to this move, but as stated, they were due to solicitor delays and something we try our hardest to safeguard against with our Waiting Time Waiver option. Please note as a member of the BAR all our services are regulated by the governing body. Best wishes in your new home, Clockwork

Stephen Cartwright
Sep 15, 2023

Went like Clockwork

From the survey through to removals day and moving of our belongings everything was handled impeccably. The quote covered all our requirements and we felt it was very reasonable. The porters were on time. A super friendly crew. They worked really hard and put in a very long shift on getting the bulk of our household unloaded and setup to get us started in our new home. The office staff were extremely pleasant and very efficient. Everything was really convivial. A stressful period was greatly eased. We were recommended by referral and would have no hesitation in doing the same. Would definitely use again although I hope not, no more moves!

Move size: 2 Bedroom Home Service cost: £2271

Official company response

Thanks so much for taking the time to leave us such a lovely review and recommendation. We really appreciate it.

Kate Buchanan Uk
Aug 28, 2017
Long-distance move from Edinburgh, Midlothian to Edinburgh, Midlothian

Edinburgh to Edinburgh disaster!

This was the third time using a professional removal and packing service within the space of 5 years (one of which involved moving from Europe) and this was by far, the most disorganised, stressful and incompetent removal we have experienced. Here is a list of the issues we endured.
- Packers didn't complete job day before meaning I had to pack a great deal on the morning of the move.
- Vans were not large enough to complete job and required a third van to come to the rescue. Management didn't answer my voicemail and phonically requesting clarification.
- Clockwork employees left early (without communicating to us), leaving job to the sublet company employees.
- Clockwork employees severely (see photos) marked and dented the wall during the moving in process.
- Received no after-sales call despite the calamities mentioned above

Moving house is always a stressful experience but somehow Clockwork managed contribute to this stress instead of alleviate it.

Service cost: £1164

Thumbnail photo by Kate Buchanan Uk of Clockwork Removals & Storage Second thumbnail photo by Kate Buchanan Uk of Clockwork Removals & Storage
Official company response

We are very sorry to hear about this and do apologise profusely for any inconvenience caused and any damage that occurred. Unfortunately our branch manager was in a very rural area of Scotland so had very patchy reception on the Saturday which is why you had trouble getting hold of him. Our branch manager is very much aware of the issues arising from this move and is very keen to resolve things especially any damage which was caused to your property.

We apologise again for not meeting the high service level that we set.

Kind regards,

Clockwork Removals.

John Murdoch
Jun 19, 2022
Long-distance move from Highland to United Kingdom

16.06.22: REMOVALS RAN LIKE CLOCKWORK

Friendly, Very Helpful & Accommodating, Professional & Respectful Throughout the Entire Process, Industrious & Efficient whilst Loading and Unloading whilst Taking Great Care our Possessions.

Five Stars all round !!!

Thank U Eddie, Sophie, Findlay & Kenny et al ☆☆☆☆☆

Move size: 4 Bedroom Home Service cost: £90

Official company response

What a fantastic review, thank so much for the 5*s! Best wishes in your new home.

Keith Wardle
May 27, 2022

Move from Perth to Leicestershire

Excellent service from the initial quote to the final delivery.The staff at the Perth Depot could not have been more helpful.We were so happy with the service that we recommended them to our daughter who also used them.

Move size: 3 Bedroom Home Service cost: £3960

Official company response

Thanks so much for the review and recommendation - how kind!

Colin Houston
Jun 17, 2022
Long-distance move from Inverness, Highland to Johnstone, Renfrewshire

Clockwork Removal ?

From the initial home survey by Eddie to assistance from Sophie in the office in the run up and the Removal Team on the day, the service was first class. I would recommend the Inverness Depot to anyone.

Move size: 4 Bedroom Home Service cost: £2400

Official company response

Thanks so much for the review we really appreciate your brilliant feedback.

Robert Mctaggart
Oct 13, 2022
Long-distance move from Edinburgh, Midlothian to Loanhead, Midlothian

Excellent service

Brilliant service from the clockwork, Dionne from Edinburgh branch was so helpful, clockwork made everything smooth and helped with delays and switching moving dates, moving guys were great, very happy.

We would happily use clockwork again in future and highly recommend them.

Move size: 2 Bedroom Home Service cost: £1000

Official company response

Thanks so much for the lovely review and the recommendation.

Nyree Mairs
Oct 16, 2022
Long-distance move from Edinburgh, Midlothian to Thornton, Fife

Removal

Very punctual and professional. The move was seamless. I kept in touch with the removal staff throughout the day. The office based staff were also very helpful and nothing was too much trouble. I would highly recommend Clockwork Removals.

Move size: 3 Bedroom Home Service cost: £1200

Official company response

Thanks so much for the great review.

Not showing 9 filtered reviews.
Last updated on 2023-09-20.

These reviews are the subjective opinions of RemovalReviews members and not of RemovalReviews itself.

Company Info

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Clockwork Removals & Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 6, Bush Industrial Estate, Standard Road, London, NW10 6DF, but removals usually cover a much larger area.

Company Notes

Clockwork Removals and Storage has a network of accredited branches throughout the UK. With nearly twenty years of removals experience, Clockwork pride themselves on exceptional levels of customer service offering residential, international and office

moves. The team are as happy moving an individual down the road as they are moving an entire family to Australia and their secure storage services mean you can store whatever you need at your own convenience.

About the Business

Cities of operation: Greater London, Oxfordshire, Hampshire, Sheffield, Lincolnshire, Edinburgh, Perth, Glasgow and Inverness.

Is Clockwork Removals & Storage a registered company?

There are no regulations or any required licences for removal companies that operate in the UK; however, if you want to avoid potential issues, check whether the firm you have chosen is registered as a legal business. Verify Companies House records of Clockwork Removals & Storage here and make sure the removal company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Clockwork Removals & Storage here.

How to check if Clockwork Removals & Storage is trustworthy?

For extra peace of mind when hiring Clockwork Removals & Storage you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organizations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Clockwork Removals & Storage cost for local moves?

We have calculated an approximate local moving market average price from 209 reviews of people moving within Greater London to be £998.

From 36 local reviews for Clockwork Removals & Storage, we have calculated an average moving cost of £1074 for local moves.

This could mean that Clockwork Removals & Storage is more expensive with about 8% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Clockwork Removals & Storage cost for long distance moves?

From 941 reviews of people moving long ditance, we concluded that the market average costs are around £1600 when moving long-distance.

For Clockwork Removals & Storage, we estimate that their average long-distance moving costs will be around £1575, based on 28 long distance moving reviews.

This could mean that long-distance moving services costs of Clockwork Removals & Storage for moving between states is cheaper with about 2% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Clockwork Removals & Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Clockwork Removals & Storage - a professional company located in Unit 6, Bush Industrial Estate, Standard Road, London, NW10 6DF. Discover London, Greater London moving companies.

*RemovalReviews may not be affiliated with Clockwork Removals & Storage and the estimates may be provided from other professional movers in our network.

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