California New York Express

When my corporate cross-country relocation went wrong, CA NY Express was there for me every step of the way! I really recommend them!

Everything started out perfect with my initial move out of my NY 1-BDR Apt. They did a perfect job wrapping and handling all of my items! But, after only 1 month in CA, when my job fell through (!), I had to call CA NY Express to ask them to hold my move until I knew what I would do next.. They understood and agreed to store my items indefinitely. Every time I called to give them an update or ask any questions, they were there to help me. Now, almost 1 1/2 yrs later (!), I am moving from their temporary storage to MN. Since the actual cross-country move didn't happen, CA NY Express adjusted my final moving bill pretty fairly. They worked closely with my new moving company (CA NY Express doesn't move to MN) and not only ensured that all my items got transferred safely to the moving truck, but made sure the correct cubic feet volume was recorded.

Even though I had such a bad moving experience, I was glad CA NY Express were my moving company, and I am thankful to them for having been there from beginning to end, and most of all, for making me feel like I was family!

Silvia.

Service cost: $4539

Disgusted and disheartened.
Priceless loss from these people.
CA-NY Express moved us from Silicon Valley to Brooklyn last year.

They packed my husband's 40-year professional library and papers into a truck with a hole in its roof. A rain storm completely soaked almost 30 professionally-packed boxes of irreplaceable papers, signed manuscripts, family photographs. All of my own graphic design printed samples from 30 years were destroyed. It's not quite a year and I am still sickened by the loss. My renters insurance from USAA was only able to compensate for basically the weight of the boxes. (How much does your signed doctoral dissertation from 1982 weigh? Or how much does your mom and dad's wedding album from 1946 weigh?)

I just got notice that this company will not even pay the few hundred dollars deductible after the insurance company paid what they could. Really?

Shame on these people. They were so personable and available before this happened..then they went stone silent and left me on my own. Their only response was "file a claim".. which I interpreted (generously?) as "drop dead".

Don't use these people.isgusted and disheartened.
Priceless loss from these people.
CA-NY Express moved us from Silicon Valley to Brooklyn last year.

They packed my husband's 40-year professional library and papers into a truck with a hole in its roof. A rain storm completely soaked almost 30 professionally-packed boxes of irreplaceable papers, signed manuscripts, family photographs. All of my own graphic design printed samples from 30 years were destroyed. It's not quite a year and I am still sickened by the loss. My renters insurance from USAA was only able to compensate for basically the weight of the boxes. (How much does your signed doctoral dissertation from 1982 weigh? Or how much does your mom and dad's wedding album from 1946 weigh?)

I just got notice that this company will not even pay the few hundred dollars deductible after the insurance company paid what they could. Really?

Shame on these people. They were so personable and available before this happened..then they went stone silent and left me on my own. Their only response was "file a claim".. which I interpreted (generously?) as "drop dead".

Don't use these people.

Move size: 2 Bedroom Home Service cost: $7500

This company is most definitely NOT recommended.  There were multiple communication problems from the start. After the booking was set up, they did not return phone calls timely.   The CA crew did a good job as they worked well together and had 4 workers - this is why my overall rating is 2 stars rather than 1 star. The tracking system the company uses in its advertising did not work at the beginning, and so I called to find out where my shipment was at various times, but calls were not returned only emails -but they were delayed. The shipment in MA was one day late and there were only two workers.  The guy in charge was very unfriendly and extremely unfit to move packages.  The other guy did most of the work and it was sad to see this. My biggest complaint is what they make you go through to get compensated for damages from items that arrived broken.  Even though I documented the damages on the "day of delivery" receipt and I emailed pictures of the damaged items the next day, they require this:     The claim MUST be NOTARIZED and sent to us via CERTIFIED MAIL - No other form of delivery will be accepted.      -what a rooked system to require customers to do all that when it was documented and recorded by their own workers on day of delivery.  This sort of rule was created surely to discourage anyone from filing any claims.  Unbelieveable!   .

Service cost: $1998

Moving an apartment of furniture cross-country by myself from New York to California was a daunting process. I compared prices between a number of moving companies and was impressed by the affordable rates provided by CANYX. Once I requested a quote, I began a line of communication with a very helpful customer service representative at the company, who promptly answered all and any questions I had via email and phone. After deciding to use CANYX, the process to organize my move went smoothly, with an easily accessible online inventory that I could update up to 72 hours before the move. I was also able to schedule the pickup and delivery dates with no problem, and I booked about a month in advance to my move.

On the day of the move, the movers arrived in the provided time frame and Ivan (I think!), the man I assumed to be in charge, went through everything with me beforehand and afterwards. He and his two other movers were all extremely polite and incredibly efficient, packing and wrapping everything carefully, and even dissembling a patio table.

After they left, I received frequent email updates informing me of the progression of the shipment, and in about week, my belongings were in California ready to be delivered. Because I hadn't moved yet, I authorized my roommate in Los Angeles to oversee the delivery, and she also reported to me that the movers were very friendly, quick, and efficient, and arrived during the designated window.

A cross-country move is incredibly stressful, and I am so grateful to CANYX for making it as painless and easy as possible!

Service cost: $2000

Using CA-NY movers was a great decision for us. It was our first cross country move, and we shopped around a lot. CA-NY offered the best quality-to-price ratio, and were very professional throughout. The movers for the loading process were quick and kind, and got everything done on time, helping us package some of the trickier items.

The movers in NYC were also professional and hardworking, staying hours to make sure that everything was unloaded properly, assembled, and in working condition. We will absolutely use them again if we move across the country in the future!

Service cost: $3200

When I received a job offer in San Francisco, I was terrified about the thought of moving across the country from New York City. Luckily, a friend had recommended CA NY Express. First off, coordinating with the CA NY team before the move was extremely easy. The company's inventory estimate system was easy to use and helped give me a reasonable quote. In fact, my quote was almost spot on compared to my actual costs incurred. Furthermore, CA NY Express was always responsive when answering all of my emails with questions about the move (Josh was awesome!).

When it came time to move, I was terrified of moving from NYC, but CA NY Express was awesome! They were able to find parking, then quickly packed my belongings and wrapped fragile items with lots of care. I had some old antiques and the team did a great job wrapping them!

During the move, the CA NY Team was great about keeping me in the loop. In addition, my new home in San Francisco was on a narrow street, so they helped coordinate a smaller truck for the move. The team did a great job unloading and I was very happy!

Overall, I would certainly recommend using CA NY Express! I had a very positive experience!

Service cost: $3218

I am SO pleased with how everything went. Moving cross country is stressful enough, needless to say they were also moving my piano which made me very nervous at first! The piano showed up incredible and even held it's tune!! A serious Godsend, I worked so hard to find a decent company. CA NY express went above and beyond. I have already referred the company to many friends. I liked the professional demeanor of the movers. I also really appreciated the customer service. When I called everyone was very nice, not pushy and it really felt as if I was calling a smaller office. A bit odd here this next comment but it was a pleasant surprise: I also got the feeling that everyone there know each other and gets along pretty well. Dave was particularly helpful. .

Service cost: $1800

CA/NY Express had excellent communication from the very beginning and an easy-enough to understand online system. Their pricing was much more competitive than the other companies that I interviewed. Everything was documented extremely well and professionally and there were no hidden charges whatsoever––everything was stated clearly and upfront. The movers themselves were very professional and swift, which makes the process much, much more pleasant. The delivery was scheduled almost exactly when I requested it, and the 30 days free storage is very helpful and convenient for a cross country move. Thank you CA/NY Express. I recommend them to the highest degree.

Service cost: $1687

My daughter moved from New York to Los Angeles this August 2016. I did not know who to contract with since she did not have a large amount of stuff, but her things are quite nice. In addition, she lived on a fifth floor walk up in Manhattan. Thus, moving is a major hassle. To find a company that moves smaller loads and does not charge an exorbitant amount was difficult to find. So I took a leap of faith and contracted with CA-NY Express. Well, what a great experience this turned out to be. From the customer service with Elizabeth, answering all of my questions, multiple back and forth phone conversations..to the team that loaded the truck in NY and wrapped some of the more delicate pieces ( few large art pieces, a beautiful sofa etc ) to the crew in Los Angeles , thank you Rigo and George Ch, who were quick, efficient and on time. I think Mowgali, Dror, and Harry in New York were absolutely amazing. They were professional, efficient, very careful with her treasured belongings and very nice guys! I can't praise them enough..and by the way, they moved all of this in a brutal heat wave. Wow, what a job! We will use CA-NY Express for our next move.

Service cost: $1875