Bolt Removals

I have used Bolt Removals three times in the last 7 years. For each move I have been impressed with their care and attention and desire to leave me as a client, feeling “delighted” with the experience.

Each time I have moved I have compared Bolt’s pricing with others and have always found them to be competitive and given their high level of customer service - there was only decision for me to take.

When things go wrong, Bolt have always been driven to address the problem swiftly and to my satisfaction.

Moving home is stressful - using Bolt for the move made this aspect the least stressful element of my last move.

Highly recommended.

Move size: 3 Bedroom Home Service cost: £1848

Bolt removals were AMAZING! From the initial quotation, to communication through the process they were friendly professional and obviously very experienced. We moved from Cardiff to Shropshire, they turned up with 4 vans, 5 men and were on time on both days. They were helpful, friendly and extremely professional. I couldn’t recommend them more highly and they were the most competitive price too.

They made the whole experience stress free and I would definitely use them again in the future and encourage others to do the same.

Move size: 4+ Bedroom Home Service cost: £111

The Bolt team provided an excellent removal service. They were extremely professional, polite, calm, and very considerate. We had the full packing service which was handled with great care and efficiency. They came with a very experienced team of six workers, so the process was quick too. Areas of the house that were vulnerable to knocks and scrapes during the move, such as stairs, bannisters and doorways, were protected with padding. The Bolt team really helped take the stress out of the situation for us. We are currently in temporary accommodation while waiting for the purchase for our new home to go through, and have placed our furniture and belongings in storage with Bolt. I have full confidence that this second part of the service will be handled perfectly as well, but will update the review once we are finally in our new home.

Move size: 3 Bedroom Home Service cost: £2958

After seeing some glowing reviews on Which?, etc, we engaged Bolt Removals to move our belongings and re-assemble our furniture (half from Ikea) from a 2-bedroom house in Pontypridd to Cardiff Bay. A video call was required (and appreciated) for discovery and the quote was very reasonable. We had a postpone the move date (on a Saturday) at least 3 times, but they always obliged and never complained. On the day, the 2 guys turned up on time at 08:00 and were very nice and very hard working. They went above and beyond, packaging up things we didn't expect them to, being extra careful with things they knew to be valuable, and especially trying their best to get our sofa and bookcase up an awkward flight of stairs, even though they were confident that they wouldn't be able to. I'm pretty sure that the move took a good few hours longer than quoted for, but the invoice we got exactly matched the quote. On top of that, after emailing the details a day later, 4 guys came back a day after that and managed to get the bookcase up and through the living room window, and for a shockingly low price! Excellent service all around.

Move size: 2 Bedroom Home Service cost: £750

Have used Bolt removals twice in the last four months, firstly into rented accommodation and finally into my brand new house so have used a variety of services including packing and storage. I was truly impressed with the quality of every service provided. The guys were courteous, polite and helpful and nothing was too much trouble for them. They turned what could have been quite a stressful occasion into a stress free move and I have no hesitation in recommending their services to everyone. Thanks again guys for a excellent job done.

Move size: 4+ Bedroom Home Service cost: £2500

Extremely impressed with the professionalism and efficiency of Bolt Removals. They carried out a domestic move for me from a London 1-bed to a Cardiff 2-bed. The communication upfront was clear and prompt, with all my questions answered; the move itself was carried out on time and with a very positive energy from all the move team. Everything arrived in great condition, the team was very responsive in terms of locating items in the correct rooms and helping to position the heavier pieces that I would have been unable to move alone. All in all, they made this a stress free experience for which I am very grateful. I would gladly use Bolt Removals again.

Move size: 1 Bedroom Flat Service cost: £1550

Julian, your service has been excellent from the moment we first contacted you through to the collection and delivery of all our goods yesterday.

Your three operatives, Karol, Andrei and Dimitri were perfect. They were extremely polite and could not have been more caring or more helpful throughout the move. They took extreme care with all items and covered then with blankets and or bubble wrap before moving them to ensure that they were not damaged in any way at all. They also laid covering over the carpets at both ends to ensure that no floor coverings were damaged.

The service was faultless..

We are renting this new property for 12 months or so, and we will definitely want to use you again for our next move.

Thank you ever so much

Roger Govier

Move size: 3 Bedroom Home Service cost: £774