Barans Removals

Just a terrible start tbh. Felt very arrogant. The attitude was very much, I have a lot of business. At no point do I do a sight visit. You are the one with the problem.

Such a shame as I had, had this firm verbally recommended by a colleague. I suspect the removers themselves are excellent but the initial conversation for me meant I did not want to see £1000s of pounds worth of money go to this firm. Luckily (for them) they seemed very confident in their business model.

I wish them well. Incredibly happy to recommend all three other firms who have come, or are coming to do a site visit for this job. Sadly, they have lost this current move and any future moves from me. I will be actively not recommending them to my colleagues. They really need to consider their way of speaking to potential customers. I wouldn't wish anyone else to be spoken to in this way.

Move size: 3 Bedroom Home Service cost: £7000

The Barans team are so friendly and helpful. When providing me with a quote, they were sure to take everything into consideration so they could provide us with a quote that was accurate and fair. To begin with, we were quite concerned about parking as we were moving to the city centre, which had quite restricted parking. Steve at Barans reassured us that it wouldn’t be a problem and really put our minds at rest. On moving day, everything went so smoothly and we were settled in, in no time. Thank you for being such a fantastic help.

Service cost: £750

All I can say is WOW!
These lads are such a cheery bunch. Even on a wet thursday when its freezing cold!! My husband and I were so stressed at the thought of this move, but Mat, Mark (Baldy!) and the others made the day actually seem fun!
The price was good too- working out to within £20 of the quote.
They also threw in plenty of boxes and packing materials for free, which was a nice touch, and then gave me the option of either keeping them or them coming to pick them up from the new house.
I would recommend them any time.

Service cost: £700

Barans are brilliant, after reading the person below I fely it necessary to write on here. I move often due to business and have used numerous removal companies so feel that I know what I am talking about. From the top down the people at Barans are hard working, polite, funny and provided a great service. The lads who came to do the move were hard working and genuinely good fun to be around. they never stopped from 8.30 to 6.00 pm except for the odd cuppa that I provided! all I can think is that the previous reviewer has had a personality transplant and cannot take their cheeky humour, or thinks it unacceptable for human beings to stop to drink tea!! our quote worked out exactly as Mr Baran had estimated, he even waived the last half an hour as a good will gesture. DEFINITELY RECOMMENDED!!         .

Service cost: £880

Barans Removals based in Twickenham, London. DO NOT use them. Steve Baran, the man you liaise with on the telephone, is a very rude bully. He promises one thing and denies what he's said. The price always becomes much more than he has suggested. (No fixed price, only charges by the hour). Charges from their base unlike some firms who charge, if it's by the hour, from the pick up address and finish at the delivery address. Also his prices are high per hour. He is extremely rude and bullying. He pretends he's voted the top most popular removal company but it has to be a pretence. We have moved many times and have never never had such bad treatment. When the goods came out of store, 2 things were damaged and the removal men (who are quite nice) agreed that there was damage. When I rang Steve Baran immediately the next day to get a claim form, he shouted at me and bullied me and told me there was no damage and wouldn't listen to me.

DO NOT USE THIS FIRM.

Service cost: £1000

Called this company - I got a quote it was too high and over my budget. I went on to enquire about crate hire as advertised on website - Stephan offered to give me the telephone of a company that did hire crates as they did not hire crates. I could tell he was not happy that I did not give him the removal work, and when he went on to give me some lecture, I interrupted and asked for the telephone number. Stephan refused to give me the number until I said "please" I told him I'd see him later and ended the call. My experience was unpleasant and I feel I had a lucky escape from what could have been nightmare service and zero customer service. bad communication and a waste of time.

Service cost: £1080