Andrew Mills Property Consultancy Ltd

Clear, comprehensive and high quality survey, with helpful practical information shared over the phone after receipt of the survey.

I was put in contact with Andrew Mills Property Consultancy Ltd & a number of other chartered building surveyors via reallymoving.com. Vivienne Mills on behalf of Andrew Mills Property Consultancy Ltd swiftly responded with a personal reply, even though it was a Sunday afternoon. Other corporate firms subsequently made belated contact with automated, impersonal, system-generated generic replies & unwanted telephone calls. I readily engaged in dialogue with Andrew Mills Property Consultancy Ltd, who promptly responded to all communications & ultimately Tom Mills advised that it was more appropriate for me to engage the services of a structural engineer, rather than a building surveyor. This proactive, sage, free advice saved me hundreds of pounds in paying for an inappropriate Level 3 Building Survey report, which would have only recommended that I needed to pay for a further structural engineer’s report. Meanwhile other larger corporate property valuers were actively chasing my potential custom & would have readily taken around a thousand pounds for a useless Level 3 Building Survey report which would have only recommended that I needed to pay for a further structural engineer’s report. Andrew Mills Property Consultancy Ltd is a private independent family run business of integrity, readily offering personal & invaluable customer service. Highly recommended +++++++++++++

Easy to deal with, offered serious advice about the property and purchase

Swift, accommodating and responsive

Very happy with the survey, it was not the cheapest on offer but is great quality. With plenty of detail and it's clear that the surveyor assessed the house thoroughly including photos of the higher parts of the property. It took 10 business days from the survey being completed until I received the report. To be fair, when I chased the report they did explain they had had some technical issues with the RICS website that were out of their control. I'm sure some other surveyors would have completed this faster but that is of little importance to me as was still considerably faster than my solicitors are capable of moving. The surveyor was also available for a call soon after I received the report to discuss things further.

I couldn't speak highly enough of Andrew & Vivienne. The timeliness of their responses, clarity of information and overall customer service were fantastic. I was also extremely pleased with the quality of the final report and Andrew's availability for follow up questions.

Andrew and Vivienne provided a very professional, reliable and friendly service. No extra fees were added and the report was delivered on time and to a high quality. No hesistation in recommending.

No complaints at all, they were absolutely fantastic. Very prompt communication over email at all times, and they were able to carry out the survey very quickly. The survey report took a bit longer to come back than expected but understandable considering the increased demand at the moment. Survey report itself was very thorough, impressive how much detail Andrew went into especially regarding any potential issues or hazards. Many thanks to both Andrew and Vivienne for their brilliant service, based on our experience we would definitely use them again and recommend to others.

Great communication throughout. Really clear. Very upfront about cost.

The communication and service was excellent. Andrew really know his stuff and provided a very comprehensive survey. Would definitely use again and recommend.