Aggie Movers Co

My TV was broken during the move. The screen was scratched and pierced and it no longer works. They agreed to reimburse the damaged TV at first but they no longer respond later. I assume that they refuse to compensate the damage.

They asked me to pay in cash (although their website says credit card are accepted). So there is no way to dispute it.

The moving company is overall not that professional. Try moving experience appliances by yourself to avoid any damage, or simply go with other movers with proper protection and insurances.

Move size: 1 Bedroom Flat Service cost: $600

Aggie Movers Company is the best moving company I have ever experienced. Wailan helped me get all my things in order for moving day. I had no idea I was so far behind. I had a deadline for getting out of my house. He sent a large crew of highly skilled professional packing and loading guys that closed it all out within 2 days. I had a very large home with lots of valuable possessions. The following day they moved me a little over 1000 miles without a break or scratch after all being unloaded. I gladly bought them all dinner and tipped them $200 for the good efforts that I saw from them all.

Move size: 4+ Bedroom Home Service cost: $12000

• The packing, boxing, and loading dates were agreed to be July 3 and 4.
o At the end of July 3, we were told that there would be no work done on July 4, despite being told that earlier. Work had to be done on July 5, delaying the move.
• We were told multiple times that the entire house, garage, back yard, and a 10x10 storage unit would fit in the supplied truck. This was after we had a member of your staff come out and spend a long time looking at all the items before the move.
o It wasn't until late July 5 that we were told that everything would not fit and we would have to 1) wait to get the rest of the items up to Denver and 2) pay more to get them moved.
o We were told that there was only a few things that couldn't fit, so your staff encouraged us to either throw away or give them the things we didn't want. After we gave multiple things to your staff, at their suggestion, they left with the packed truck. After that, we found an entire back room and the garage was full of items that were not packed. To me, this looks like your staff hid the unpacked items to try and trick us into giving them things to make the move in one load. If we realized we would have needed a second truck, we would have kept everything for a second load. Your staff might not have been trying to trick us, but unfortunately, that's how it looks.
o About 2 rooms of furniture and boxes still need to be moved
• We were told the truck would arrive before noon on July 6.
o The truck did not arrive until the night of July 6.
• We were told the unloading would be finished on July 6.
o The team unloaded all night on July 6 and didn't finish. They had to come back and finish unloading on July 7. My son, who is disabled, and his nurse had to sleep on the floor. Neither of their beds were unloaded the first night.
• Items with multiple pieces were only partially packed.
o My other son's bed had its sides brought, but the slats were left in Houston. So he had to sleep on the floor. Your movers were willing to go to Home Depot and buy some cheap wood to fix the problem, but their manager wouldn't allow them.
o A TV was moved with its attached bracket, but the portion attached to the wall was left.
o Another TV was moved, but the pieces to the base were left in Houston.
o This means neither TV can be set up.
o Couches and chairs were moved, but the cushions were left in Houston. You can't sit on these without the cushions.
• Things were moved that had been labeled to not be moved.
o Mirrors that were attached to the walls in bathrooms were taken down and now have to either be moved back to Houston or have to be repurchased in Houston.
• Items were broken or missing
o TV
o Desk
o Computer
• The house that was being moved out of was left covered in trash and moving materials from your staff. I was told they would be back to clean up and pick up their unused padding blankets, tape, and boxes.
o They never came back to clean up
o The photos are of the house we were moving out of AFTER the truck left.

Move size: 3 Bedroom Home Service cost: $6000

Over the last 2 years, Ive hired Wailan and his team several times. Ive always had a positive experience with Aggie Movers Company. Last February, I bought a couch on CL. I thought it would fit in my vehicle but it didnt. It was late at night around 9pm. I didn't have anyone to help me so I called Wailan. He answered and was able to come in 20 minutes. Wailan and his team member loaded up my couch and drove it over to my apartment. I didn't want my old couch so he hauled it away. My overall experience has been awesome. I would gladly hire Wailan again and recommend his company.  .

Service cost: $75

The company owner provided a bid for an out of state move that was not completed.  He repeatedly made promise after promise that was not met.  It started with not being able to accept the deposit in any other form than cash deposited to a local credit union.  Since there was no way to pay in advance, he was paid the desposit in cash the day the move was scheduled.  He stated he would still be able  to complete the job but later in the day.  When he came to collect the depoit (approximately 8:30 am), he did not have the any packing supplies, tools, or truck.  The bid was 4 guys for 5 hours of packing with delivery to the storage facility within 48 hours of packing completion.  He said the guys would be there around noon - which only 2 showed up; a third came an hour later (with no tools or truck).  Between 2:30 and 5:30 no staff was at the house packing.  The owner was in route back to the house with truck.  We were left to complete at least 50% of the packing ourself.  A team of guys arrived shortly before 6 when the truck finally arrived.  It contained no pads to cover the furniture and there was packing still to be completed.  The guys started the unfinished packing and also loading the truck only to find out the size was not large enough to accommodate the majority of the furniture.  By noon the next day the truck had not left which would not allow for meeting the delivery schedule.  Therefore, I requested the beloings be unloaded back at the house to make arrangements for the entire shipment not just partial. The owener then proceeded to insult me over the phone (as he done to my friend during the packing), demand more money to return the household beloings and slander my name to other business owners in the community.  He provided no receipts for the expensed incurred and refused to refund any money.  My parents have spent over $2000 AND still we have make additional arrangments to relocate their house during a time they are battling serious health conditions. .

Service cost: $3750