A One Van Lines

I was very disappointed with this company, they gave me $ 875 estimate for moving 3 bedroom house from Queens to Brooklyn , was 4 guys which worked very slow but interesting point that it took them 8 hours to move plus they charged my husband for the mattress covers which they "forgot to give us back''.
Before unloading the track they ask for payment, explaining that they want to make sure we will pay, anyhow the bill was $1775 total plus they damaged two couches, audio monitor and walls . It was basically was $ 1000 damage at least . When I called Susan and explained that I m not happy about damage she changed her sweet tone of voice and told me that I didn't purchase extra insurance for covering big damage like that and offered me $100. It was ridiculous!!
I m still waiting for her $100 which would not change anything.
I m writing this review just after moving back to Queens and another company charged me $695 total for moving the same stuff. It was suppose to be the right price!
So, if you're new in the city and don't know the market it's easy to find such people, what can I say ,
I learned my lesson, and I m actually surprised how this company had good reviews which I read before hiring them..

Move size: 3 Bedroom Home Service cost: $1775

I was very disappointed with this company, they gave me $ 875 estimate for moving 3 bedroom house from Queens to Brooklyn , was 4 guys which worked very slow but interesting point that it took them 8 hours to move plus they charged my husband for the mattress covers which they "forgot to give us back''. Before unloading the track they ask for payment, explaining that they want to make sure we will pay, anyhow the bill was $1775 total plus they damaged two couches, audio monitor and walls . It was basically was $ 1000 damage at least . When I called Susan and explained that I m not happy about damage she changed her sweet tone of voice and told me that I didn't purchase extra insurance for covering big damage like that and offered me $100. It was ridiculous!! I m still waiting for her $100 which would not change anything. I m writing this review just after moving back to Queens and another company charged me $695 total for moving the same stuff. It was suppose to be the right price! So, if you're new in the city and don't know the market it's easy to find such people, what can I say , I learned my lesson, and I m actually surprised how this company had good reviews which I read before hiring them..

Move size: 3 Bedroom Home Service cost: $1775

I will try to be the most objective as possible. I had a domestic calamity around two years ago, that's the reason why I googled for last-minute movers and I found A-One Van Lines on the internet. Louis was very gentle, and due to the stress of my situation, the patience from the customer service department is highly appreciated. They handle a decent response-time and cover the most critical details to perform a good move. The truck's driver was supposed to contact me once he arrived in California but he was delayed by one day; I understand there are so many factors that could impact the punctuality of the truck, however, exempting for that everything goes smooth and my stuff was delivered with no issues.

I recommend this company for those who are in a rush and looking for kind people on the other side of the phone.

Move size: 3 Bedroom Home Service cost: $1700

Recently hired this company to move my daughters things from Queens NY to Atlanta GA. My daughter got rid of most of her things and had very little to move. Everything was put on the truck before getting a final bill. The bill was only a couple of hundred dollars more than the estimate but that did not include the 15% tip that was expected to be given to the movers. The biggest issue is the movers told my daughter to put down available to receive date as five days from the time they packed it up. July 31st. It is now August 13th and she still does not have her things or any information as to when they will arrive. When speaking with Eric the manager, he said that they had 7 to 14 days from the receive date to deliver her things, and it is based on the date that she put down to receive her things. Still waiting for delivery A one van lines. You have been paid the 2300 dollars that you charged and you did not have to wait 7 to 14 days!

Move size: Partial Move Service cost: $2300

First, we would like to complement A One moving company, especially Susan and Yosef for their help and professionalism in the moving process from our Home in Pennsylvania to our home in Florida.

Before our move there was a lot of confusion because there was a lot to do and little time to do everything.

So, here is where Susan and Josef came in and explained the moving procedure to us.We sat down and closely listened to them and all of a sudden things came right into view and we both just relaxed. As they spoke with us on several occasions it felt they almost became friends or family members to me and my wife.

When the movers came for our move the drivers put everything in the moving truck very carefully and got ready to move our belongings .
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Unfortunately there was a pending hurricane that was predicted and they had mentioned that if were going to hit then our move may take a few days longer then first predicted, which did happen.

However, they did and continued to call us with the latest news, Once they were on the road again they told us exactly when the moving truck would be there and it was exactly the time that they promised.

When they pulled into my community they drove to our home and after all of the paper work was completed they started to unload all of the boxes and put everything into the designated rooms where they were supposed to be.

*NOTE: my we suggest that every box or carton be marked by number and place as to where everything should be, it will save a lot of time and problems when everything being put in is proper place..

You know what? We have developed a friendly business like relationship with them, as a matter of fact we still keep in touch with them.

Anyway may we suggest if you ever have to use them especially Susan and Yosef. You won't be disappointed.

Marty and Shelly.

Move size: 3 Bedroom Home Service cost: $1684